What is the Quality of Care at Eve Hill Medical Practice

Neutral

"Therefore the practice offered opportunistic depression screening for carers."

Positive

"In order to manage these patients more effectively the practice introduced a number of extra measures including comprehensive community medication reviews virtual ward support and referral to other community services such as falls teams and dementia advisors."

Positive

"• There were longer appointments available for vulnerable patients for patients with a learning disability for carers and for patients experiencing poor mental health."

Positive

"For example: • There were longer appointments available at flexible times for people with a learning disability for carers and for patients experiencing poor mental health."

Positive

"For example we saw how reports were conducted and patients were recalled in to the practice in response to a medical device alert from the Medicines and Healthcare Products Regulatory Agency MHRA with regards to medical equipment used for high doses of asthma relief."

Neutral

"The clinical team had a mixture of enhanced skills including asthma diabetes family planning and sexual health."

Positive

"We also saw records of a cancer care review template developed by the GP who was also the practice lead for cancer care."

Positive

"As a result of the research study several patients were referred to surgeons in secondary care and one new case of colon cancer was identified."

Positive

"In addition to research studies the practice continued to encourage patients to take up national cancer screening programmes."

Neutral

"Additionally one of the GPs discussed the significant event with the local clinical commissioning group CCG as a result a number of cancer awareness and education sessions were arranged for clinicians in the local area."

Neutral

"The study investigated the feasibility of using software to highlight patients with symptoms and signs of suspected bowel cancer in general practice."

Positive

"Discussions with staff members highlighted that they were confident that the practices diabetes performance would continue to improve."

Positive

"• A GP and a practice nurse were trained to advanced levels in diabetes care and insulin initiation."

Positive

"A GP and a practice nurse were trained to advanced levels in diabetes care and insulin initiation."

Neutral

"The practice were working on six monthly recalls for patients with diabetes and were also conducting telephone reviews for patients who were newly diagnosed with diabetes as well as housebound patients and working age patients."

Neutral

"The clinical team had a mixture of enhanced skills including asthma diabetes family planning and sexual health."

Positive

"Immunisations such as flu and shingles vaccines were also offered to vulnerable patients at home who could not attend the surgery."

Positive

"Immunisations such as flu and shingles vaccines were also offered to patients at home who could not attend the surgery • The practice had systems in place to identify and assess patients who were at high risk of admission to hospital."

Positive

"Records of the event highlighted how local GPs had signed up to become antibiotic guardians and pledged to commit to both safe and effective ways of reducing unnecessary antibiotic prescribing in general practice; the event was a success and was also shared across the borough through local media."

Positive

"The practice had focussed on improving antibiotic prescribing through a number of projects."

Neutral

"Additionally the lead GP hosted a teaching session for local GPs regarding antibiotic prescribing where local GPs had signed up to become antibiotic guardians."

Neutral

"Additionally the lead GP hosted a teaching session for local GPs regarding antibiotic prescribing."

Positive

"• There were longer appointments available for vulnerable patients for patients with a learning disability for carers and for patients experiencing poor mental health."

Positive

"For example: • There were longer appointments available at flexible times for people with a learning disability for carers and for patients experiencing poor mental health."

Positive

"Immunisations such as flu and shingles vaccines were also offered to vulnerable patients at home who could not attend the surgery."

Positive

"Immunisations such as flu and shingles vaccines were also offered to patients at home who could not attend the surgery • The practice had systems in place to identify and assess patients who were at high risk of admission to hospital."

Positive

"The practice also offered flu jabs and annual reviews for anyone who was a carer."

Neutral

"• The practice regularly worked with other health and social care organisations in the case management of people experiencing poor mental health including those with dementia."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."