What is the Quality of Facilities at Corbett Medical Practice

Positive

"• The practice maintained a register for patients requiring palliative care."

Positive

"• Regular multidisciplinary meetings were held in which patients on the palliative care register were discussed."

Positive

"• Bookable telephone consultations with a GP or nurse were offered to provide greater flexibility."

Positive

"The practice nurse manager was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"The practice had a system for production of Patient Specific Directions to enable Health Care Assistants to administer vaccinations after specific training when a GP or nurse was on the premises."

Positive

"• Varied types of appointments were available including face to face or telephone consultations with a GP practice nurse or advanced nurse practitioner."

Positive

"This supportive approach to staff development was evidenced by the fact that all three Health Care Assistants had been trained up from receptionist level."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"• The practice had a lift to improve access to the second floor."

Positive

"The practice is accessible to people with disabilities and has a lift to the second floor."

Positive

"This included ongoing support during sessions onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Neutral

"It covered such topics as safeguarding infection prevention and control dealing with specimens reception protocols fire safety health and safety and confidentiality."

Neutral

"It covered such topics as safeguarding infection prevention and control dealing with specimens reception protocols fire safety health and safety and confidentiality."

Neutral

"Nonclinical staff include a practice manager an office manager practice administrator reception administrative and cleaning staff."

Positive

"This resulted in increased numbers of medicine reviews completed and greater availability of GP appointments."

Positive

"• GP partners held diplomas in diabetes dermatology orthopaedic medicine Chronic Obstructive Pulmonary Disease COPD obstetrics and family planning which contributed to more effective treatment for patients."