Latest Snippet(s)
Positive
"They are supported by a female locum GP a nurse prescriber three practice nurses two healthcare assistants a practice manager and administrative team all are female."
2018-01-15 Snippet(s)
Neutral
"• The lead nurse oversaw the management of infection prevention and control."
Latest Snippet(s)
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2018-01-15 Snippet(s)
Positive
"• Staff encouraged and supported patients to be involved in monitoring and managing their health."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• There were arrangements for planning and monitoring the number and mix of staff needed."
Latest Snippet(s)
Neutral
"Both sites have onsite parking facilities."
2018-01-15 Snippet(s)
Neutral
"Both sites have onsite parking facilities."
Latest Snippet(s)
Positive
"The practice had reviewed historical medicine alerts to ensure all patients who may be adversely affected had been appropriately reviewed and their clinical record endorsed."
Positive
"The practice learned from external safety events as well as patient and medicine safety alerts."
Positive
"They informed the medicine management lead of any recent changes to guidance and any patients they believed would benefit from an additional review."
Positive
"During the inspection we found improvements were required in the practices systems and processes to ensure the timely and appropriate management of children at risk and the consistent actioning of historical medicine alerts."
Neutral
"We found medicine alerts were discussed during meetings and actions had been taken in response to changes in guidance."
Neutral
"We saw medicine alerts had been discussed actions taken; dates given for completion and confirmation that risks had been appropriately mitigated."
2018-01-15 Snippet(s)
Positive
"For example the practice was reviewing clinical records to ensure safe prescribing practices in response to medicine safety alerts."
Positive
"The practice learned from external safety events as well as patient and medicine safety alerts."
Positive
"Exception reporting is the removal of patients from QOF calculations where for example the patients decline or do not respond to invitations to attend a review of their condition or when a medicine is not appropriate."
2018-01-15 Snippet(s)
Positive
"• The facilities and premises were appropriate for the services delivered; lift access was available to all floors."
2018-01-15 Snippet(s)
Positive
"We reviewed patient records and found end of life care was planned and delivered with involvement of a multidisciplinary team."
Neutral
"• The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."
2018-01-15 Snippet(s)
Positive
"This included an induction process onetoone meetings appraisals clinical supervision and support for revalidation."