Types of Facilities

Palliative

Latest Snippet(s)

Neutral

"• These included patients receiving palliative care those at risk of developing a longterm condition carers and those requiring advice on their diet smoking and alcohol cessation."

Nurse

Latest Snippet(s)

Positive

"• There was a good skill mix in the GP and nursing teams and patients we spoke with told us they could make an appointment with the appropriate GP or nurse which provided continuity of care."

Positive

"The nurse prescriber was the infection prevention control lead and liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Receptionist

Monitoring

Latest Snippet(s)

Positive

"Management monitoring and improving outcomes for patients The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• The practice had procedures for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements for controlled drugs medicines which are more liable to misuse and so need closer monitoring were appropriate."

Neutral

"• There were arrangements for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Activities

Latest Snippet(s)

Positive

"• We saw evidence to show that staff involved in dispensing activities were trained to an appropriate level."

Clinical Supervision

Latest Snippet(s)

Positive

"This included onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Health and Safety

Latest Snippet(s)

Positive

"There was a health and safety policy available with a poster in the reception office which identified health and safety representatives."

Neutral

"Subjects covered included: safeguarding infection prevention and control fire safety health and safety and confidentiality."

Infection Prevention and Control

Latest Snippet(s)

Neutral

"Subjects covered included: safeguarding infection prevention and control fire safety health and safety and confidentiality."