What is the Quality of Facilities at Atrium Health Centre

Positive

"The team are supported by a practice business manager a practice manager a nurse prescriber four practice nurses three health care assistants dispensary and additional administration staff."

Positive

"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"The practice provides regulated activities from a main location and a branch location."

Positive

"They organised secondary care acute medicine and appropriate treatment for homeless patients who often had complex conditions."

Positive

"For example complete cycle audits had been carried on patients using a medicine used to treat bipolar disorder and depression."

Neutral

"Vulnerable homeless patients were supported by the practice who provided same day appointments for them together with organising secondary care acute medicine and appropriate treatment for homeless patients who often had complex conditions."

Neutral

"Prolonged use of the medicine had potentially serious side effects."

Neutral

"• The practice had a lift which was wide enough to accommodate wheelchairs and pushchairs."

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation and access to local schemes such as ‘Steps to Well Being’ which encompassed these areas."

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"Actions from the audit were implemented including better storage facilities of cleaning materials such as hand towels the introduction of apron dispensers for GPs the introduction of hand washing audits using an ultraviolet light to enhance hand washing techniques."