2015-07-02 Snippet(s)
Positive
"The practice offered proactive personalised care to meet the needs of the older people in its population and had a range of enhanced services for example in dementia and end of life care."
Positive
"We saw two areas of outstanding practice: • All staff within the practice were dementia friends trained."
Positive
"Outstanding practice • All staff within the practice were dementia friends trained."
Positive
"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."
2015-07-02 Snippet(s)
Positive
"During the past year every person who had sought support due to their experience of poor mental health had received a comprehensive agreed care plan that had been documented in their clinical record."
Positive
"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."
Positive
"The practice regularly worked with multidisciplinary teams in the case management of people experiencing poor mental health including those with dementia."
2015-07-02 Snippet(s)
Positive
"• The practice had easy read books available during consultations to assist patients with a learning disability to understand conversations about their treatment."
Positive
"The practice had easy read books available during consultations to assist patients with a learning disability to understand conversations about their treatment."
Positive
"Patients with more than one long term condition had the option of a single health check to avoid the need for multiple appointments and the practice had easy read books available during consultations to assist patients with a learning disability to understand conversations about their treatment."
Neutral
"Registers were maintained of patients who had a learning disability a long term condition or required palliative care."
2015-07-02 Snippet(s)
Positive
"There was a hearing loop available for patients who had a hearing impairment and staff had access to telephone interpreters for any nonEnglish speaking patients."
2015-07-02 Snippet(s)
Positive
"The practice had registers for patients needing palliative care and treatment for diabetes asthma and COPD."
Neutral
"A wide range of services are available at the practice and these include: minor surgery family planning and specialist clinics such as asthma diabetes and smoking cessation."
2015-07-02 Snippet(s)
Positive
"Good ––– People with long term conditions The practice is rated as good for the care of people with long term conditions such as diabetes or asthma."
Positive
"The practice had registers for patients needing palliative care and treatment for diabetes asthma and COPD."
Neutral
"A wide range of services are available at the practice and these include: minor surgery family planning and specialist clinics such as asthma diabetes and smoking cessation."
Neutral
"The GPs and advanced nurse practitioner told us they led in specialist clinical areas such as diabetes heart disease and asthma."
2015-07-02 Snippet(s)
Positive
"• The practice had easy read books available during consultations to assist patients with a learning disability to understand conversations about their treatment."
Positive
"The practice had easy read books available during consultations to assist patients with a learning disability to understand conversations about their treatment."
Positive
"Patients with more than one long term condition had the option of a single health check to avoid the need for multiple appointments and the practice had easy read books available during consultations to assist patients with a learning disability to understand conversations about their treatment."
Neutral
"Registers were maintained of patients who had a learning disability a long term condition or required palliative care."
2015-07-02 Snippet(s)
Positive
"The QOF data we reviewed showed the practice were performing well in meeting the flu vaccination against the influenza targets."
Positive
"They told us the practice would carry out home visits to administer the flu vaccine to ensure all patients received this."
2015-07-02 Snippet(s)
Positive
"They told us the practice would carry out home visits to administer the flu vaccine to ensure all patients received this."