Latest Snippet(s)
Positive
"For those patients with the most complex needs the named GP and nurse worked with relevant health and care professionals to deliver a multidisciplinary package of care."
Positive
"The practice nurses were the joint infection prevention and control clinical leads who liaised with the local infection prevention and control teams and attended nurse forums to keep up to date with best practice."
Positive
"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."
Positive
"• The practice nurse prescribers managed the care of patients with long term conditions."
Positive
"The practice had a system for production of Patient Specific Directions to enable Health Care Assistants to administer vaccinations after specific training when a doctor or nurse were on the premises."
Positive
"An additional apprentice healthcare assistant had recently been employed by the practice and one of the nurses was being supported to complete a nurse mentorship course."
Positive
"A patient told us that they had recently used the facility and found it useful as a practice nurse had contacted them the following day in response to a high blood pressure reading."
Positive
"The practice were supporting a practice nurse to complete a nurse mentoring course to train new student nurses."
Neutral
"The team included a GP specialist adviser and a practice nurse specialist adviser."
Neutral
"• All test results hospital and discharge letters were discussed and reviewed collectively by the GP and nurse team at the end of morning surgery."
Neutral
"A practice nurse completed a contraceptive and sexual health diploma and provided this service in house."
Neutral
"All patients requesting an implant attended for a counselling appointment with the nurse prior to the implant fitting."
Latest Snippet(s)
Positive
"A receptionist had been encouraged and supported to undertake training in phlebotomy and the healthcare assistant had received additional training to participate effectively in patient reviews."
Latest Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"• There was effective monitoring of patients with long term conditions and staff liaised with other healthcare professionals where deterioration of conditions were identified."
Positive
"Additional monitoring devices were purchased and installed without delay."
Positive
"• There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Positive
"This included ongoing support during sessions onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."
Latest Snippet(s)
Positive
"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."
Neutral
"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
Latest Snippet(s)
Positive
"The practice nurses were the joint infection prevention and control clinical leads who liaised with the local infection prevention and control teams and attended nurse forums to keep up to date with best practice."
Neutral
"There was an infection prevention and control protocol in place."
Neutral
"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
Latest Snippet(s)
Positive
"In addition an administrative member of staff had undertaken a review to ensure patients taking methotrexate medication were recalled for their annual medication review methotrexate is a medicine used to treat rheumatoid arthritis."