St Thomas Road Surgery located in Derby

Inspection report at 2 St Thomas Road surgery 8 December 2021-staff spoke highly of the management team and said that leaders were clearly visible and approachable. The staff felt supported and value in their work. The management team understood the strengths and challenges related to the quality and future of services. They have identified the actions to address the challenges, for example, review all Job Descriptions and Benefits, review the needs of the Practice Population in relation to staffing and Skill Mix and consider alternative staffing models. The practice provided care in a way that kept patients safe and protected them from avoidable harm.

St Thomas Road Surgery is a care provider located at 207 St Thomas Road, Derby, Derbyshire, East Midlands, DE23 8RJ. This care provider has been registered since March of 2013. The provider was commissioned by NHS Derby and Derbyshire CCG and the constituency is Derby South. The provider has been rated as Good by the CQC during December of 2021. The CQC reports that the provider has 20 specialist facilities and 16 different types of care as well as 15 unique safeguarding measures. The care provider is owned by One Medicare Ltd and has 12 other locations

Where are they located?

Address

207 St Thomas Road,

Derby,

Derbyshire, East Midlands, DE23 8RJ

Map

Maps image of St Thomas Road Surgery

Care Provided by St Thomas Road Surgery

Type of Service

Doctors consultation service

Privately Owned

Admission Information

Services for everyone

Company Information

Group/Owner

One Medicare Ltd

Person in charge

Mrs Rachel Ball - (Registered Manager)

Local Authority / Social Services

Derby County Council

Care Quality Information from the CQC

Report Date: 2021-12-08

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Overall Score - Good

Safe

Good

Staff

Good

Caring

Good

Responsive

Good

Effective

Good

Report Date: 2020-12-02

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Overall Score - Requires improvement

Report Date: 2020-05-22

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Overall Score - Inadequate

Report Date: 2019-01-21

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Overall Score - Good

Report Date: 2018-02-06

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Overall Score - Requires improvement

Report Date: 2015-06-04

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Overall Score - Good

Meet the Team

Get to know the staff working at St Thomas Road Surgery

Rachel Ball

Mrs Rachel Ball

Registered Manager

Types of Care

See Care Report
Name Positive Neutral Negitive
Cancer 6 1 0
Dementia 2 12 0
Scale 1 3 0
Mental Health 5 17 0
Diabetes 5 6 0
Broken Teeth 0 0 0
Bipolar 0 2 0
Schizophrenia 0 2 0
Asthma 0 0 0
Hypertension 1 0 0
Shingles 0 0 0
Antibiotic 1 5 0
Blood Pressure 0 0 0
Vaccine 2 1 0
Sepsis 2 0 0
Flu 4 11 0

Safety

See Safety Report
Name Positive Neutral Negitive
Data Protection 1 1 0
Diet 1 36 0
Signage 0 12 0
Support 18 35 0
Governance 15 13 0
Quality of Care 6 9 0
Privacy 5 0 0
Safety 15 19 0
Abuse 7 0 0
Control of Infection 3 7 0
Visitors 1 0 0
Equality 0 1 0
Complaints 6 9 0
Sustainability 1 0 0
Quality Improvement 2 0 0