What is the Quality of Facilities at Friargate Surgery

Positive

"Multidisciplinary meetings with other health and social care professionals held on a monthly basis and these included palliative care meetings to discuss patients coming to the end of their life."

Positive

"These covered areas relevant to the practice’s needs and areas for development such as minor surgery epilepsy depression and palliative care."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening and screening rates were slightly below local and national averages."

Positive

"They received positive feedback from patients and held a similar event when a practice nurse was retiring to give patients the opportunity to say goodbye."

Positive

"For example joint visits were carried out with the learning disabilities specialist nurse where appropriate to ensure holistic care was provided to patients."

Positive

"• The practice developed an inhouse asthma action plan which was completed by the patient together with their GP or nurse and a copy given to the patient to help them manage their condition at home."

Neutral

"The clinical team includes four GP partners and two long term locum GPs three female three male a practice nurse and a healthcare assistant."

Neutral

"A practice nurse was the lead for infection control within the practice."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"There were panic buttons in each consulting room with a central connection to the Police monitoring station in the event of an acute situation."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"A register was kept of patients on antirheumatic medicines with weekly monitoring arrangements in place."

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."

Neutral

"• There was an ongoing programme of clinical audit within the practice."

Positive

"This included ongoing support meetings coaching and mentoring clinical supervision and facilitation and support for revalidating GPs and nurses."

Positive

"There was a health and safety lead within the practice responsible for health and safety issues."

Positive

"Clinical and nonclinical staff had lead roles in a range of areas such as health and safety prescribing human resources and IT."

Neutral

"These covered areas such health and safety IT fire safety infection control and confidentiality."

Positive

"Effective cleaning schedules were in place which detailed cleaning to be undertaken daily and weekly for all areas of the practice."

Positive

"Other positive examples of how staff treated people included: • A GP convened a multidisciplinary meeting to support an elderly man who was not a registered patient who cared for his wife who had complex health needs."

Positive

"For example a GP convened a multidisciplinary meeting to support an elderly man who was not a registered patient who cared for his wife who had complex health needs."

Neutral

"Other services offered in house included weekly physiotherapy clinics drug and alcohol services clinics clinics led by a consultant in medicine for the elderly and minor surgery procedures."

Neutral

"Other services offered in house included weekly physiotherapy clinics drug and alcohol services clinics clinics led by a consultant in medicine for the elderly and minor surgery procedures."