What is the Quality of Care at Friargate Surgery

Positive

"This practice performed significantly lower than CCG and national averages for asthma cancer chronic obstructive pulmonary disease depression diabetes mellitus and mental health."

Positive

"These covered areas relevant to the practice’s needs and areas for development such as minor surgery epilepsy depression and palliative care."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"• There were longer appointments available for patients with a learning disability and those who needed them."

Positive

"• Longer appointments were available for patients with a learning disability and for those who required it with easy to read information sheets for patients eligible for screening procedures."

Positive

"• However nationally reported data showed that most outcomes for patients for conditions commonly found in older people including rheumatoid arthritis and heart failure were significantly below local and national averages."

Positive

"• The practice developed an inhouse asthma action plan which was completed by the patient together with their GP or nurse and a copy given to the patient to help them manage their condition at home."

Positive

"This practice performed significantly lower than CCG and national averages for asthma cancer chronic obstructive pulmonary disease depression diabetes mellitus and mental health."

Positive

"This practice performed significantly lower than CCG and national averages for asthma cancer chronic obstructive pulmonary disease depression diabetes mellitus and mental health."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening and screening rates were slightly below local and national averages."

Positive

"GPs told us they had carried out joint work with the pharmacist to manage patients with acute kidney injury including a leaflet for patients taking medicines that could affect their kidney function."

Positive

"• The practice responded to the needs of a patient with sight problems who had diabetes by securing an NHS funded audible blood pressure monitor to assist them in managing their condition at home."

Positive

"• The practice responded to the needs of a patient with sight problems who had diabetes by securing an NHS funded audible blood pressure monitor to assist them in managing their condition."

Positive

"This practice performed significantly lower than CCG and national averages for asthma cancer chronic obstructive pulmonary disease depression diabetes mellitus and mental health."

Positive

"These covered areas relevant to the practice’s needs and areas for development such as minor surgery epilepsy depression and palliative care."

Positive

"• There were longer appointments available for patients with a learning disability and those who needed them."

Positive

"• Longer appointments were available for patients with a learning disability and for those who required it with easy to read information sheets for patients eligible for screening procedures."

Positive

"• The practice responded to the needs of a patient with sight problems who had diabetes by securing an NHS funded audible blood pressure monitor to assist them in managing their condition at home."

Positive

"For example they secured an audible blood pressure monitor for a patient with sight problems to assist them in managing their health problems at home."

Positive

"• The practice responded to the needs of a patient with sight problems who had diabetes by securing an NHS funded audible blood pressure monitor to assist them in managing their condition."

Positive

"• The practice demonstrated innovation in managing care to achieve better outcomes for their patients by securing an audible blood pressure monitor for a patients with sight problems to manage their health at home."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"• The practice supported patients with mental health conditions living in a low secure rehabilitation centre in the area by providing general medical services to them on site."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Positive

"• However nationally reported data showed that most outcomes for patients for conditions commonly found in older people including rheumatoid arthritis and heart failure were significantly below local and national averages."