Latest Snippet(s)
Positive
"The practice had identified diabetes management as an area for improvement and had plans for a dedicated practice nurse who had received specialist training to make home visits to housebound patients who had diabetes."
Positive
"When providing care and treatment for children and young people staff carried out assessments of capacity to consent in line with relevant guidance and where a patient’s mental capacity was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."
Positive
"• There was rapid direct access to specialist nurse and consultant diabetes services for patients with complex care needs."
Positive
"There is a Lead nurse who is the senior nurse practitioner four other practice nurses and a health care assistant HCA."
Positive
"Nurses were also given time and support to address their needs for nurse revalidation."
Positive
"These meetings included a GP care coordinator community health team representatives community matron district nurse health visitor social work team and the community mental health team where required."
Positive
"They had also recently recruited an additional practice nurse who was attending training in long term conditions including diabetes to increase the capacity to monitor patients with diabetes."
Positive
"For example • They had recruited a new practice nurse and were providing specialist training for chronic diseases so that another practice nurse could focus on conducting reviews for patients who were housebound and had a long term condition."
Neutral
"• The practice actively contacted patients who did not attend for their cervical screening test and where patients did not respond to the third letter a face to face appointment was made with the practice nurse to discuss their decision."
Neutral
"This would also enable a nurse practitioner to be released to provide health checks in patients’ own homes for those who were housebound."
Neutral
"Where patients did not respond to the third letter a further letter was sent asking the patient to make a face to face appointment with the practice nurse to discuss their decision."
Latest Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"There was a temperature monitoring system in the medicines fridges to ensure that vaccines were stored at the correct temperature and emergency drugs were in date and regularly checked."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Latest Snippet(s)
Neutral
"Services were provided over two floors and a lift was provided."
Latest Snippet(s)
Positive
"The practice worked to provide high quality standards for end of life care and had written care plans in place to ensure that patient wishes were clear and that they were involved in the planning of their own care."
Positive
"• The practice had coordinated educational events for residential and care home staff to enable staff to develop their understanding of end of life care and to enhance relationships between the practice and care home staff."
Latest Snippet(s)
Positive
"There was a health and safety policy available which was accessible to all staff electronically."
Neutral
"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
Latest Snippet(s)
Neutral
"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
Latest Snippet(s)
Positive
"For example when the wrong tablets were prescribed for a patient who sent in a written request for medicine the practice changed their request form to include the specific name of the medicine being requested."
Positive
"anticoagulant therapy is a medicine to thin the blood to help prevent clotting • There was a physiotherapist service available on site."