What is the Quality of Care at Thornton Road Surgery

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"For example in the last year the health care assistant at the practice had been trained to administer vaccines and the nurse had received training updates for diabetes asthma wound care family planning and cervical smears."

Positive

"For example the practice had carried out an audit of cancer pickup rates using the local Clinical Commissioning Group CCG target as a benchmark."

Positive

"After the first cycle of the audit the practice invited a local health professional engagement facilitator and a local GP cancer specialist to the practice and discuss improvements with the GPs."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"• The practice had taken several steps to improve their care for people with long term conditions such as medicines synchronization increased support for patients with diabetes and a robust system of recalling these patients for health checks and medicine reviews."

Positive

"For example in the last year the health care assistant at the practice had been trained to administer vaccines and the nurse had received training updates for diabetes asthma wound care family planning and cervical smears."

Positive

"The practice also assigned additional clinical support to diabetes clinics due to a high local prevalence of this condition."

Neutral

"• The practice had begun a recall centralization pilot which used practice data to identify batches of patients who had particular conditions such as diabetes or hypertension."

Neutral

"• The practice had assigned additional clinical staff to their diabetes clinic due to a high local prevalence of this condition."

Neutral

"The practice had begun a recall centralization pilot which used practice data to identify batches of patients who had particular conditions such as diabetes or hypertension."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"• Performance for mental health related indicators were above CCG and national averages."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."