What is the Quality of Facilities at Morland Road Surgery

Positive

"• The practice had good facilities and was well equipped to treat patients and meet their needs with the exception of not having medical oxygen to respond to a medical emergency and systems in place to monitor the expiry of medication."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Positive

"• The practice nurse and practice manager were the infection control leads who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"The practice is registered as a partnership with the Care Quality Commission CQC to provide the regulated activities of: treatment of disease disorder or injury; diagnostic and screening procedures; family planning services; surgical procedures and maternity and midwifery services at one location."

Positive

"The premises have wheelchair access and there are facilities for wheelchair users including an accessible toilet however the main entrance door was not automatic and wheelchair users had to depend on someone seeing them to assist with opening the door to gain access to the practice."

Positive

"• There were disabled facilities including a wheelchair accessible toilet step free access to the building."

Positive

"This included ongoing support during sessions onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Positive

"There was a comprehensive health and safety policy that covered all relevant areas."

Neutral

"Whilst the induction procedure was out of date we spoke with new staff and they told us their induction had covered such topics as safeguarding infection prevention and control and confidentiality."