What is the Quality of Care at Crewkerne Health Centre

Positive

"• There had been significant delays in the programme of annual reviews of patients with long term conditions mental health needs and dementia although improved recently they were still below the expected local and national targets."

Positive

"• Patients at risk of dementia were identified and offered an assessment to detect possible signs of dementia."

Positive

"When dementia was suspected there was an appropriate referral for diagnosis."

Neutral

"The practices performance on quality indicators for poor mental health including people with dementia and learning difficulties were below national averages."

Neutral

"• Levels of clinical staffing were not fully established to factor in providing to the additional patients from West One Surgery such as those with long term conditions mental health and dementia so that they received annual reviews of their needs in a timely way."

Positive

"• There had been significant delays in the programme of annual reviews of patients with long term conditions mental health needs and dementia although improved recently they were still below the expected local and national targets."

Positive

"People experiencing poor mental health including people with dementia: • Staff had a good understanding of how to support patients with mental health needs and those patients living with dementia."

Positive

"Areas across both locations such as prescription paper management health and safety and the management of patients with longterm conditions and mental health needs to be improved and sustained."

Positive

"• Ensure they monitor and address the gaps in maintaining meeting the patients’ needs including patients with long term conditions mental health and dementia."

Neutral

"The practices performance on quality indicators for poor mental health including people with dementia and learning difficulties were below national averages."

Neutral

"However it was aware that improvements needed to be in place to meeting the needs of some of the population groups such as patients with longterm conditions and mental health needs."

Neutral

"• Levels of clinical staffing were not fully established to factor in providing to the additional patients from West One Surgery such as those with long term conditions mental health and dementia so that they received annual reviews of their needs in a timely way."

Positive

"Information published by Public Health England rates the level of deprivation within the practice population group as seven on a scale of one to ten."

Neutral

"• The practice had a member of staff who was a learning disability champion."

Positive

"• The practice’s uptake for breast and bowel cancer screening was above the national average."

Positive

"People with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Positive

"People with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Positive

"The practice had reviewed its antibiotic prescribing and taken action to support good antimicrobial stewardship in line with local and national guidance."

Neutral

"• The practice had a member of staff who was a learning disability champion."

Positive

"People with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Neutral

"• The practice had systems to inform eligible patients to have the meningitis vaccine for example before attending university for the first time."