What is the Quality of Facilities at The Practice Old Hill

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening we found that these were in line with Are services effective?"

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"They are supported by a practice nurse healthcare assistant practice manager and administration staff."

Positive

"We found however that the practice did not perform a monthly vaccine audit to ensure all items were in date and accounted for but the practice nurse kept records of all vaccines given."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• Reviewed information from CQC intelligent monitoring systems."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."

Positive

"Significant events were also discussed at the groups clinical governance board review."

Positive

"There was evidence of quality improvement including clinical audit the practice had conducted two audits during the last year."

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Neutral

"This covered topics such as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Neutral

"This covered topics such as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Positive

"Areas for improvement Action the service SHOULD take to improve • Review its scheduled cleaning and infection control audit processes to ensure all practice equipment is cleaned and audited appropriately."

Positive

"The areas where the provider should make improvement are: • Review its scheduled cleaning and infection control audit processes to ensure all practice equipment is cleaned and audited appropriately."

Positive

"• However we found that the practice’s cleaning schedule did not ensure all pieces of equipment such as screens were regularly cleaned nor did the practice infection control audit highlight the need for these to be checked."