Latest Snippet(s)
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"The figures quoted in the evidence table vary in places from the figures in the previous report due to the new model introduced by CQC for monitoring a range of key indicators for NHS practices known as GP Insight."
2017-09-26 Snippet(s)
Positive
"• The practice had introduced an appropriate system for monitoring patient safety alerts and ensuring they had been appropriately actioned."
Positive
"Further monitoring was planned to ensure that patient satisfaction continued to improve."
Positive
"For example the practice offers minor surgery remote care monitoring and unplanned admissions."
Positive
"The arrangements regarding protecting patients were not adequate in terms of monitoring the following areas: • Reviewing patients who received certain high risk medicines."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2017-04-04 Snippet(s)
Positive
"• Keep the recently implemented systems for monitoring patients prescribed diseasemodifying antirheumatic drugs and monitoring responses to safety alerts under review to ensure they are working effectively."
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"• The practice was vigilant in monitoring its performance against local and national examples using benchmarking and by considering feedback from staff and patients."
Positive
"For example the practice offers minor surgery remote care monitoring and unplanned admissions."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"ECLIPSE also allows monitoring of medicines and investigations."
2017-04-04 Snippet(s)
Positive
"The team included a GP specialist adviser a practice nurse specialist adviser a practice manager specialist adviser and an expert by experience a person who has experience of using this particular type of service or caring for somebody who has."
Neutral
"The practice secretaries received these and forwarded them to the lead nurse and the practice manager to be actioned."
Neutral
"The lead nurse maintained a folder of all alerts."
Neutral
"Only the nurse team acted as chaperones and all had received a Disclosure and Barring Service DBS check."
Neutral
"• The nurse team provided a smoking cessation service."
2017-04-04 Snippet(s)
Neutral
"• The members of staff we spoke with during our inspection told us they would escalate any incidents to the lead receptionist or the practice manager."
2017-09-26 Snippet(s)
Positive
"Overview of safety systems and processes The follow up inspection showed that improvements had been made: • The practice had a number of patients who were prescribed high risk medicines such as warfarin a blood thinning medicine and diseasemodifying antirheumatic drugs DMARDs."
2017-04-04 Snippet(s)
Positive
"• The practice had a number of patients who were prescribed high risk medicines such as warfarin a blood thinning medicine and diseasemodifying antirheumatic drugs DMARDs."
Positive
"For example the practice had carried out an audit of patients with diabetes prescribed a particular medicine to identify any with blood glucose levels outside the acceptable range."
Neutral
"• Six monthly medicine reviews were available for those prescribed multiple medicines."
Neutral
"• The practice held a register of patients with long term conditions and carried out six monthly medicine reviews."
2017-04-04 Snippet(s)
Positive
"The practice carried out cervical cancer screening for women within the target age range."
Positive
"• The television screens in the waiting area showed videos relating to cancer screening to encourage patients to attend."
2017-04-04 Snippet(s)
Positive
"• The television screens in the waiting area showed videos relating to cancer screening to encourage patients to attend."
2017-04-04 Snippet(s)
Neutral
"There was a health and safety risk assessment available to all staff with information which identified local health and safety representatives."