What is the Quality of Care at The Chorley Surgery

Positive

"People experiencing poor mental health including people with dementia The practice is rated as outstanding for the care of people experiencing poor mental health including people with dementia."

Positive

"• Patients at risk of dementia were identified and offered an assessment."

Positive

"The practice had a trained Dementia Champion and all staff were dementia friends."

Positive

"• The practice had a trained Dementia Champion who had trained the rest of the staff team to become dementia friends."

Positive

"Information and signposting was available to support those who had dementia and their carers."

Positive

"These additional lead roles included medicines coordinator safeguarding admin QOF admin cancer and dementia champions."

Positive

"Notice boards available directed patients to a range of services; these included a young person’s board a children support group information board a health and wellbeing board including information on dementia and cancer prevention information board."

Neutral

"• There were longer appointments available for patients with a learning disability or special health care need."

Positive

"Patients with asthma and chronic obstructive pulmonary disease COPD had personalised management plans in place."

Positive

"For example the practice had designated staff members who undertook voluntary roles including cancer champion and carer’s champion."

Positive

"• The practice had a designated cancer champion who was responsible for reviewing and monitoring patients who were eligible for cancer screening tests."

Positive

"These additional lead roles included medicines coordinator safeguarding admin QOF admin cancer and dementia champions."

Positive

"The practice had a staff member who was also the practice ‘Cancer Champion’ and they worked to encourage patients to undertake the available cancer screening tests."

Positive

"The practice also encouraged its patients to participate in national screening programmes for bowel and breast cancer screening."

Positive

"Notice boards available directed patients to a range of services; these included a young person’s board a children support group information board a health and wellbeing board including information on dementia and cancer prevention information board."

Positive

"Clinical audits in progress included gestational diabetes and New Oral Anticoagulants NOAC which are blood thinning medicines audit."

Positive

"Information published by Public Health England rates the level of deprivation within the practice population group as five on a scale of one to ten."

Positive

"The practice accommodated the needs of patients with a disability including access to the building through automatic doors."

Neutral

"• There were longer appointments available for patients with a learning disability or special health care need."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as outstanding for the care of people experiencing poor mental health including people with dementia."

Positive

"• The practice specifically considered the physical health needs of patients with poor mental health and dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those living with dementia."

Positive

"We saw that care plans were recorded for patients with long term conditions learning disabilities mental health Are services caring?"

Neutral

"• The practice had a system for monitoring repeat prescribing for patients receiving medicines for mental health needs."

Neutral

"• The practice had information available for patients experiencing poor mental health about how they could access various support groups and voluntary organisations."

Neutral

"Regular participants at these meetings included the community matron the palliative care team representatives from the local fire police drug and alcohol mental health and social work teams."

Neutral

"This included information for carers and local services available for patients with mental health issues."