Latest Snippet(s)
Positive
"People experiencing poor mental health including people with dementia: • Patients at risk of dementia were identified and offered an assessment to detect possible signs of dementia."
Positive
"When dementia was suspected there was an appropriate referral for diagnosis."
Neutral
"• Patients with dementia were offered annual reviews at the practice or in their own home if that was preferable."
2016-11-04 Snippet(s)
Positive
"• Staff had a good understanding of how to support patients with mental health needs and dementia • The practice made regular referrals to the local memory assessment service."
Positive
"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."
Neutral
"• The practice results for the management of patients diagnosed with dementia were lower than local and national averages."
Latest Snippet(s)
Positive
"• The practice’s uptake for breast and bowel cancer screening was in line with or above the national average."
2016-11-04 Snippet(s)
Positive
"The practice encouraged its patients to attend national screening programmes for bowel and breast cancer screening."
Latest Snippet(s)
Positive
"• Improve performance against the quality and outcomes framework indicators for diabetes hypertension chronic lung disease and mental health indicators."
Positive
"• The practice’s performance on quality indicators for long term conditions was comparable to local and national averages except for some diabetes hypertension and chronic lung disease indicators."
2016-11-04 Snippet(s)
Positive
"• Continue to make improvements to the management of patients with diabetes hypertension poor mental health and dementia."
Neutral
"• Performance for diabetes related indicators was mixed when compared to the clinical commissioning group CCG and national averages."
Neutral
"• There were regular clinics run jointly with the local diabetes nurse specialist to review patients with more complex needs."
Latest Snippet(s)
Positive
"• Improve performance against the quality and outcomes framework indicators for diabetes hypertension chronic lung disease and mental health indicators."
Positive
"• The practice’s performance on quality indicators for long term conditions was comparable to local and national averages except for some diabetes hypertension and chronic lung disease indicators."
2016-11-04 Snippet(s)
Positive
"• Continue to make improvements to the management of patients with diabetes hypertension poor mental health and dementia."
Latest Snippet(s)
Positive
"The practice had reviewed its antibiotic prescribing and acted to support good antimicrobial stewardship in line with local and national guidance."
Latest Snippet(s)
Positive
"People experiencing poor mental health including people with dementia: • Patients at risk of dementia were identified and offered an assessment to detect possible signs of dementia."
Positive
"• Improve performance against the quality and outcomes framework indicators for diabetes hypertension chronic lung disease and mental health indicators."
Positive
"The practice had also appointed a GP with a special interest and training in mental health which they felt helped improve the quality of annual reviews undertaken for patients with mental health problems."
Positive
"We saw evidence there were comprehensive care plans developed with patients and that thorough searches of the clinical system had been undertaken to ensure patients with mental health problems were identified and contacted."
Positive
"People experiencing poor mental health including people with dementia: • Staff interviewed had a good understanding of how to support patients with mental health needs and those patients living with dementia."
Positive
"• The practices performance on quality indicators for mental health was below local and national averages."
Positive
"• The practice worked closely with the community mental health team and could access urgent advice via the mental health triage telephone line when required."
Neutral
"• GPs could refer patients to the community mental health liaison practitioners."
2016-11-04 Snippet(s)
Positive
"• Staff had a good understanding of how to support patients with mental health needs and dementia • The practice made regular referrals to the local memory assessment service."
Positive
"• Continue to make improvements to the management of patients with diabetes hypertension poor mental health and dementia."
Positive
"• The practice had a close working relationship with the local university mental health team for the benefit of their patients who were studying there."
Positive
"• The practice results for the management of patients with poor mental health was lower than the local and national averages."
Positive
"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."
Positive
"• The practice had regular phone communication with the local university mental health team for the benefit of their patients who were studying there."
Positive
"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."
Neutral
"There is a weekly midwifery clinic at the surgery and the practice can also refer patients to an onsite mental health practitioner and counselling service."
Latest Snippet(s)
Neutral
"• The practice had systems to inform eligible patients to have the meningitis vaccine for example before attending university for the first time."
2016-11-04 Snippet(s)
Neutral
"For example a patient was given a vaccine and asked to attend the practice for a follow up vaccine."
Neutral
"When the patient called to make an appointment for the follow up they were correctly informed that a further vaccine was not required which meant they need not have attended."
Latest Snippet(s)
Positive
"It was noted that whilst receptionists were aware of actions to take if they encountered a deteriorating or acutely unwell patient they had not had any awareness training specifically in relation to the ‘red flag’ sepsis symptoms that might be reported by patients."
Neutral
"• Provide awareness training for reception staff on the ‘red flag’ sepsis symptoms that might be reported by patients and how to respond."
2016-11-04 Snippet(s)
Positive
"This included the provision of flu vaccines."
Positive
"This included flu vaccines."