Types of Facilities

Monitoring

Latest Snippet(s)

Positive

"We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

2016-04-19 Snippet(s)

Positive

"• Telehealth care monitoring was utilised at the practice to assist in diagnosis and monitoring typically used to support patients with long term conditions."

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• Telehealth care monitoring was utilised at the practice."

Positive

"Telehealth is the remote exchange of data between a patient at home and their GP to assist in diagnosis and monitoring typically used to support patients with Long Term Conditions."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Clinics available included in house ear nose and throat clinics minor surgery joint injections baby clinics Electrocardiogram International Normalised Ratio monitoring and NHS health checks."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Nurse

2016-04-19 Snippet(s)

Positive

"• The practice ran a nurse led clinic for mental health reviews which was supported by a practice GP with a special interest in this area."

Positive

"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Positive

"The practice had implemented dedicated diabetic clinic slots for reviews and a diabetic specialist nurse attended the practice weekly."

Neutral

"The team included a GP specialist adviser a second CQC inspector and a practice nurse specialist adviser."

Neutral

"The clinical team include a lead practice nurse and three practice nurses all female."

Receptionist

2016-04-19 Snippet(s)

Positive

"The practice manager is supported by a senior receptionist and a team of nine receptionists secretaries."

Neutral

"During our visit we: • Spoke with a range of staff including the practice manager three nurses one senior receptionist and four GPs two male and two female."

Wheelchair Access

2016-04-19 Snippet(s)

Positive

"The practice is situated on the first floor of the building and is wheelchair accessible with automatic doors and lifts to the practice."

Clinical Supervision

2016-04-19 Snippet(s)

Positive

"This included ongoing support during sessions onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."

Health and Safety

2016-04-19 Snippet(s)

Positive

"There was a health and safety policy available with a poster in the staff room which identified local health and safety representatives."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Infection Prevention and Control

2016-04-19 Snippet(s)

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Elderly

Medicines