Latest Snippet(s)
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2017-02-23 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"They had received appropriate monitoring and review."
Positive
"• The practice offered their patients access to blood pressure monitoring devices for home use."
Positive
"• There were procedures in place for monitoring and managing risks to patient and staff safety."
Positive
"• Home blood pressure monitoring machines were available for the convenience of patients."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Positive
"The practice has limited parking available in their car park but patients may park on the road immediately outside."
2017-02-23 Snippet(s)
Positive
"The practice has limited parking available in their car park but patients may park on the road immediately outside."
Latest Snippet(s)
Positive
"• The practice medicine management lead was responsible for ensure the timely auctioning and consistent response to safety alerts."
Positive
"The practice also benefits from the support of a pharmacist two days a week to assist with patient medicine reviews."
Positive
"Improvements had been made to the management and destruction of controlled drugs all overseen by the medicine management lead."
Positive
"We spoke to staff who confirmed they had received training on the safe management of medicines and the medicine management lead and practice manager conducted periodic checks on their records to ensure adherence to policy."
Positive
"• The practice had reviewed their medicine management procedures to ensure they were reflective of practice."
Positive
"All staff had been spoken to by the practice manager and the medicine management lead to ensure they understood and adhered to them."
Neutral
"These were overseen by the medicine management lead GP and the practice manager."
Neutral
"This was overseen by the medicine management lead and the practice manager."
2017-02-23 Snippet(s)
Positive
"The practice also benefits from the support of a pharmacist two days a week to assist with patient medicine reviews."
Positive
"• Patient safety and medicine alerts had been appropriately responded to."
Positive
"• Ensure medicine management procedures for the dispensary team are reflective of practice."
Positive
"• The practice had multiple emergency medicine kits and all were easily accessible to staff in a secure area of the practice."
2017-02-23 Snippet(s)
Positive
"The practice held monthly integrated care team meetings and bimonthly palliative care meetings."
2017-02-23 Snippet(s)
Positive
"They supported their patient participation group PPG to hold monthly dementia parties at the local hall; a practice nurse attended and answered questions from patients and carers."
Positive
"They supported their patient participation group PPG to hold monthly dementia parties at the local hall a practice nurse attended and answered questions from patients and carers."
Positive
"They supported their PPG to hold monthly dementia parties at the local hall; a practice nurse attended and answered questions from patients and carers."
Neutral
"• Leg ulcer treatments and wound dressings were conducted by their trained tissue viability nurse at the practice."
Neutral
"The practice nurse was the infection control clinical lead and had received additional training to undertake the role."
Neutral
"The next appointment available with a GP was in two weeks and for a nurse it was the following day."
2017-02-23 Snippet(s)
Neutral
"For example patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."
2017-02-23 Snippet(s)
Positive
"This included ongoing support mentoring clinical supervision and facilitation and support for revalidating GPs."
2017-02-23 Snippet(s)
Positive
"The practice had an environmental risk assessment and the practice manager was the nominated health and safety representative."
Neutral
"This covered such topics as clinical systems safeguarding responsibilities and escalation procedures infection prevention and control fire safety health and safety and confidentiality."
2017-02-23 Snippet(s)
Neutral
"This covered such topics as clinical systems safeguarding responsibilities and escalation procedures infection prevention and control fire safety health and safety and confidentiality."
2017-02-23 Snippet(s)
Neutral
"The nurses maintained separate cleaning schedules and sterile environments prior to surgical interventions."
2017-02-23 Snippet(s)
Positive
"• The practice ensured patients had appropriate care packages included helping patients to arrange home help and meals to be delivered."