What is the Quality of Care at Heald Green Health Centre 1

Positive

"• The GPs carried out at least weekly visits to a care home for people living with dementia and care planning was carried out to support these patients."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"The practice provides a range of enhanced services for example: extended hours childhood vaccination and immunisation schemes checks for patients who have a learning disability and avoiding unplanned hospital admissions."

Neutral

"For example a register of people who had a learning disability was maintained to ensure patients were provided with an annual health check and to ensure longer appointments were provided for patients who required these."

Positive

"• The practice encouraged patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"For example staff who provided care and treatment to patients with longterm conditions had been provided with training in the relevant topics such as diabetes podiatry and spirometry."

Positive

"• Clinical staff held lead roles and interests in a range of clinical areas including; sexual health minor surgery paediatrics respiratory illness diabetes and pallatiave care."

Neutral

"The provider told us they had already achieved the previous years achievement for diabetes related indicators."

Positive

"The practice provides a range of enhanced services for example: extended hours childhood vaccination and immunisation schemes checks for patients who have a learning disability and avoiding unplanned hospital admissions."

Neutral

"For example a register of people who had a learning disability was maintained to ensure patients were provided with an annual health check and to ensure longer appointments were provided for patients who required these."

Positive

"They could also be offered flu vaccinations and health checks."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice held a register of patients experiencing poor mental health and these patients were offered at least an annual review of their physical and mental health."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"• Patients experiencing poor mental health were informed about how to access various support groups and voluntary organisations."

Neutral

"• The performance for mental health related indicators was similar to local and national averages."

Neutral

"These meetings included district nurses health visitors mental health professionals and representatives from social services."