What is the Quality of Care at Alderwood Medical Practice

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"• The practice had implemented processes to demonstrate that the physical and mental health of newly appointed staff had been considered to ensure they were suitable to carry out the requirements of their role."

Positive

"• The practice had not implemented processes to demonstrate that the physical and mental health of newly appointed staff had been considered to ensure they were suitable to carry out the requirements of their role."

Positive

"We saw the practice had developed and implemented a confidential medical questionnaire relating to any physical or mental health condition that new staff completed to confirm they were suitable to carry out the requirements of their role."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• Implement processes to demonstrate that the physical and mental health of newly appointed staff have been considered to ensure they are suitable to carry out the requirements of the role."

Positive

"Implement processes to demonstrate that the physical and mental health of newly appointed staff have been considered to ensure they are suitable to carry out the requirements of the role."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"However there were no processes in place to demonstrate that the physical and mental health of newly appointed staff had been considered to ensure they were suitable to carry out the requirements of the role."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"However the physical and mental health of newly appointed staff had not been considered."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Neutral

"• Performance for mental health related indicators was higher than the CCG and national averages."

Positive

"• A pictorial booklet had been developed and easy read booklets obtained to help prepare and support patients with a learning disability during their appointments and health reviews."

Positive

"• The practice held a register of patients living in vulnerable circumstances including those with a learning disability and those of no fixed abode."

Positive

"There was a learning disability health check template and the practice had planned a health check programme for all on the learning disability register."

Positive

"Annual health checks had not been carried out on these patients but the practice had signed up to provide an enhanced service that included a health check programme for all on the learning disability register."

Positive

"• A pictorial booklet had been developed and easy read booklets obtained to help prepare and support patients with a learning disability during their appointments and health reviews."

Positive

"• The practice held a register of patients living in vulnerable circumstances including those with a learning disability and those of no fixed abode."

Positive

"There was a learning disability health check template and the practice had planned a health check programme for all on the learning disability register."

Positive

"Annual health checks had not been carried out on these patients but the practice had signed up to provide an enhanced service that included a health check programme for all on the learning disability register."

Positive

"For example long term condition management including asthma diabetes and high blood pressure child health development checks immunisations and NHS health checks."

Positive

"For example long term condition management including asthma diabetes and high blood pressure."

Positive

"For example long term condition management including asthma diabetes and high blood pressure child health development checks immunisations and NHS health checks."

Positive

"The practice area is one of lower overall deprivation when compared with the national averages although there are pockets of deprivation in the surrounding area with above average numbers of patients with diabetes heart disease and respiratory related health problems."

Positive

"For example long term condition management including asthma diabetes and high blood pressure."

Positive

"We looked a second MHRA alert for an oral medication used to treat diabetes and found a computer search had identified four patients and a check of these patient records showed that appropriate action had been taken."

Neutral

"At the previous inspection we found the practice did not have an anticonvulsant medicine used to treat epilepsy available."

Positive

"Examples included an ongoing audit of the appointment system and annual reviews of the uptake rates for the seasonal flu immunisation."

Positive

"For example long term condition management including asthma diabetes and high blood pressure child health development checks immunisations and NHS health checks."

Positive

"We looked at two examples of National Asthma survey guidelines and NICE guidelines for the treatment of cancer and found that through audit and monitoring the practice evidenced that guidelines had been actioned in a comprehensive manner."

Positive

"For example the practice had audited the cancer referrals by individual GP."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."