What is the Quality of Care at Praze-An-Beeble Surgery

Positive

"The practices population area is in the fifth decile for deprivation which is on a scale of one to ten."

Positive

"The practices population is in the fifth decile for deprivation which is on a scale of one to ten."

Positive

"Patients using the practice also have access to community nurses mental health teams and health visitors and other health care professionals who visit the practice on a regular basis."

Positive

"These included meetings with health visitors mental health teams and palliative care nurses."

Positive

"Requires improvement ––– People experiencing poor mental health including people with dementia The provider was rated as requires improvement for safe effective and well led."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"• An ‘Outlook South West’ counsellor held a clinic at the practice for patients with long term mental health problems."

Positive

"Patients using the practice also have access to community nurses mental health teams and health visitors and other health care professionals who visit the practice on a regular basis."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Positive

"Requires improvement ––– People experiencing poor mental health including people with dementia The provider was rated as requires improvement for safe effective and well led."

Positive

"The practice hosted the local dementia carers support group that offered support advice and information."

Positive

"For example we saw advice had been sought and the response from the training lead in Cornwall on whether the healthcare assistant required formal training to give the nasal flu vaccine."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"For example: • The practice was involved with the locality diabetes pilot that used virtual clinics to discuss and review patients diagnosed with diabetes in their care."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"• Dispensary staff explained how they make sure that medicines do not go out of date but we found one bottle of an out of date medicine in an empty vaccine fridge."