What is the Quality of Care at BARDOC - Moorgate Primary Care Centre

Neutral

"We saw that staff had access to dementia training."

Positive

"Health Promotion and Prevention We observed that various health information and leaflets were available for staff to refer to during telephone consultations such as bowel cancer screening information and welfare benefits information. . Are services effective?"

Positive

"• The provider carried out prescribing audits on a regular basis; and individual clinicians were given feedback on their prescribing patterns for example in relation to antibiotic prescribing; to ensure best practice guidance was followed."

Positive

"The service also had access to support from the Rapid Assessment Interface and Discharge RAID team to support those patients with mental health or emotional difficulties."

Positive

"• Plans were developed by the patients’ own GPs and shared with the out of hours GP service for those patients with complex needs; including people with long term conditions and complex physical and mental health needs."

Neutral

"• Staff had access to the Rapid Assessment Interface and Discharge RAID service for patients who presented with mental health difficulties."

Neutral

"This enabled people experiencing crises to be assessed and managed by mental health specialist workers."