What is the Quality of Facilities at Colne Road Surgery

Positive

"• The practice’s uptake for breast and bowel cancer screening under the previous provider was slightly below the national average."

Positive

"They are supported by a practice manager an advanced nurse practitioner a practice nurse a health care assistant and an administration team including secretaries and reception staff."

Positive

"• Staff encouraged and supported patients to be involved in monitoring and managing their own health for example through social prescribing schemes."

Positive

"• Arrangements were in place for planning and monitoring the number and mix of staff needed to meet patients’ needs including planning for holidays sickness busy periods and epidemics."

Positive

"People with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Positive

"The practice is situated on a residential road with limited on street parking available nearby."

Positive

"The practice provides the regulated activities diagnostic and screening procedures treatment of disease disorder or injury and surgical procedures."

Positive

"• Practice leaders had established policies procedures and activities to ensure safety and assured themselves that they were operating as intended."

Neutral

"• The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."

Neutral

"This included one to one meetings appraisals coaching and mentoring clinical supervision and revalidation."

Positive

"• The practice acted on and learned from external safety events as well as patient and medicine safety alerts."