Latest Snippet(s)
Neutral
"The lead nurse conducted three monthly audits on the storage of vaccines."
2016-06-16 Snippet(s)
Positive
"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."
Positive
"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."
Positive
"The practice had a system for production of Patient Specific Directions to enable Health Care Assistants to administer vaccines after specific training when a doctor or nurse were on the premises."
Neutral
"During our visit we: • Spoke with a range of staff including GPs the practice management team a practice nurse receptionists administration staff and professionals linked to the practice."
Neutral
"• Annual infection control audits were undertaken and the lead nurse carried out additional audits to check the practice of clinical staff and make improvements where necessary."
Neutral
"On the day telephone appointments with a GP or nurse practitioner were also offered to patients."
Latest Snippet(s)
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2016-06-16 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"• There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Positive
"Training for all staff included basic life support safeguarding adults and children health and safety information governance infection control fire safety and manual handling."
2016-06-16 Snippet(s)
Positive
"There was a health and safety policy available with a poster in staff areas which identified local health and safety representatives."
Neutral
"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2016-06-16 Snippet(s)
Positive
"For example a patient complained that a receptionist had given inappropriate advice relating to an out of hours appointment."
2016-06-16 Snippet(s)
Positive
"This included ongoing support during sessions onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for revalidating GPs."
2016-06-16 Snippet(s)
Neutral
"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2016-06-16 Snippet(s)
Positive
"All premises and equipment used by the service provider must be: a. clean b. secure • The cupboard used for storing medicines vaccines and staff information cleaning products was not secure to prevent unauthorised access."