What is the Quality of Care at Westbury-on-Trym Primary Care Centre

Positive

"• We saw evidence of the practice participating in innovative pilot schemes including the Retirement in Action study aimed at preventing early onset of frailty in older patients; and theTimeli dementia study offering prompt and early investigation of memory loss."

Positive

"• People at risk of dementia were identified and offered an assessment."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"Higher rates of exception reporting related clinical domains for asthma Exception reporting is the removal of patients from QOF calculations where for example the patients are unable to attend a review meeting or certain medicines cannot be prescribed because of side effects."

Positive

"• The practice took account of the needs and preferences of patients with lifelimiting progressive conditions including people with a condition other than cancer and people with dementia."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Neutral

"We saw evidence of training enabling in house specialist management of diabetes by the nursing team."

Positive

"These included a study of patients with a low mood who were not on antidepressants; and a study offering an herbal remedy for urinary tract infections with the aim of reducing antibiotic prescribing in future."

Positive

"These included a study of patients with a low mood who were not on antidepressants; and a study offering a herbal remedy for urinary tract infections with the aim of reducing antibiotic prescribing in future."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"Other performance indicators for mental health were also better than the national average."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"• Performance for mental health related indicators was better than the CCG and national average."

Positive

"People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"• The practice had a system for monitoring repeat prescribing for people receiving medication for mental health needs."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Positive

"• Review arrangements for temperature control of vaccine fridges to ensure accuracy of temperature recording."

Positive

"These included a study of patients with a low mood who were not on antidepressants; and a study offering an herbal remedy for urinary tract infections with the aim of reducing antibiotic prescribing in future."

Positive

"These included a study of patients with a low mood who were not on antidepressants; and a study offering a herbal remedy for urinary tract infections with the aim of reducing antibiotic prescribing in future."

Positive

"For example we saw evidence of daily discussions in the practice huddle including learning from a significant event to improve diagnosis where cognitive decline was apparent and encourage continuity of care for patients with complex histories."