What is the Quality of Care at The Family Practice

Positive

"• Patients had access to care and support at the practice for mild to moderate depression including counselling services."

Positive

"GPs shared their individual training and development records which showed the training they had undertaken to take lead roles at the practice such as mental health including caring for patients with postnatal depression and the health benefits or physical activity for patients with depression anxiety and dementia."

Positive

"• The practice had a focus on providing mental health support to people with mild and moderate depression with facilitating counselling services IRIS domestic violence counselling access to a mental health nurse each day and involvement with external mental health teams."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"The practice is contracted for a number of enhanced services including extended hours access improving patient’s online access supporting patients with a learning disability and unplanned admission avoidance."

Neutral

"For example for those reviewing patients with longterm conditions nursing staff had been given the time to undertake diplomas in asthma and diabetes."

Positive

"The practice also supported its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"For example following NICE guidance recent action taken as a result included the identification and ongoing monitoring of women flagged as acquiring gestational during pregnancy diabetes who were at a higher risk of developing diabetes in the future."

Positive

"The practice is contracted for a number of enhanced services including extended hours access improving patient’s online access supporting patients with a learning disability and unplanned admission avoidance."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"GPs shared their individual training and development records which showed the training they had undertaken to take lead roles at the practice such as mental health including caring for patients with postnatal depression and the health benefits or physical activity for patients with depression anxiety and dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"• The practice had a focus on providing mental health support to people with mild and moderate depression with facilitating counselling services IRIS domestic violence counselling access to a mental health nurse each day and involvement with external mental health teams."

Neutral

"• The practice facilitated access to diabetic retinal screening aortic aneurysm screening and a weekly mental health clinic."

Neutral

"• The practice was participating in a pilot with a mental health nurse available in the practice on a daily basis."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Neutral

"• Performance for mental health related indicators was higher than the national average."