Latest Snippet(s)
Positive
"The nursing team are managed by a senior nurse manager and there is a business support team."
Neutral
"The team included a GP specialist adviser and a practice nurse specialist adviser."
Neutral
"The health centre is colocated with a range of other services including district nurses health visitors the community matron podiatry speech therapy community midwife and the community nurse for older people were all based within the Southmead Health Centre."
2016-08-09 Snippet(s)
Positive
"The nursing team are managed by a senior nurse manager and there is a business support team."
Neutral
"District nurses health visitors the community matron podiatry speech therapy community midwife and the community nurse for older people were all based within the Southmead health centre."
Neutral
"During our visit we: • Spoke with a range of staff including the practice manager deputy practice manager senior practice nurse and administration and reception staff."
Neutral
"The lead practice nurse for infection control provided information at this inspection to show that this had been addressed."
2015-07-23 Snippet(s)
Positive
"There were urgent same day minor illness appointments available with a nurse at Southmead Health Centre."
Positive
"They met with the community dementia care nurse monthly."
Positive
"The nursing team are managed by a senior nurse manager and there is a business support team."
Positive
"The practice lead for dementia met with the community dementia care nurse monthly."
Positive
"It was practice policy to offer a health check with the health care assistant practice nurse to all new patients registering with the practice."
Positive
"Health promotion and prevention Clinics for the management of asthma and diabetes were held in the surgery and appointments could be made with a health promotion nurse for lifestyle and diet advice well person checks coronary heart disease checks cervical smears menopause advice and smoking cessation."
Neutral
"District nurses health visitors the community matron podiatry speech therapy community midwife and the community nurse for older people were all based within the Southmead health centre."
Neutral
"The lead nurse told us they were identifying further training to make chaperone training available for more staff."
Neutral
"The nurse manager was undertaking training in prescribing at the University of the West of England."
Neutral
"The lead nurse told us about the training they had completed in the past."
Neutral
"The lead nurse told us all staff had completed online training in information governance."
Neutral
"There were similar results to questions about patients’ experience of being treated by a nurse and all of the results were close to the England average."
Neutral
"For example there was a lead GP for safeguarding and identified lead nurse for infection control."
Latest Snippet(s)
Positive
"We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2016-08-09 Snippet(s)
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2015-07-23 Snippet(s)
Positive
"Management monitoring and improving outcomes for people Staff across the practice had key roles in monitoring and improving outcomes for patients."
Positive
"We saw evidence of calibration of relevant equipment such as weighing scales and blood pressure monitoring devices."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"The audit considered the monitoring of patients and contraindications."
Neutral
"The practice used a schedule for the monitoring of patients prescribed high risk medicines to ensure patient safety."
Neutral
"The staff pointed out the list was not exhaustive and some more intensive monitoring may be indicated by a patient’s clinical condition."
2015-07-23 Snippet(s)
Positive
"Monitoring safety and responding to risk There were practice policies relating to health and safety and fire safety."
2015-07-23 Snippet(s)
Neutral
"We carried out an audit of infection control arrangements using a recognised infection prevention and control audit tool."
2015-07-23 Snippet(s)
Positive
"The practice maintained a register of all patients in need of palliative care."
Positive
"There were regular multidisciplinary case review meetings where all patients on the palliative care register were discussed."
Positive
"End of life care meetings were held to discuss those on the palliative care register so the GPs and nurses were knowledgeable about these patients and their particular needs."
2015-07-23 Snippet(s)
Neutral
"It suggested carers asked the receptionist for a carer’s identification and referral form completed it and posted it in the carer’s referrals box in reception or hand it to the receptionist."
2015-07-23 Snippet(s)
Positive
"The doors inside Southmead and Henbury Family Practice were not suitable for wheelchair users people with limited mobility or parents with prams."
2015-07-23 Snippet(s)
Neutral
"They told us they were aware of the high number of referrals they made to the speech and language therapy service and attributed this to patients having swallowing difficulties."
2015-07-23 Snippet(s)
Neutral
"Alcohol detoxification medicine programmes were prescribed by several of the GPs."