Practice Plus Group - NHS 111 South West inspection report 16 March 2022 • The provider continued its well embeded and proactive approach to safeguarding. They included a 24-hour safeguarding Hub. Two Safeguarding Leads were available within the call centre to support the team with coaching. In addition, regular newsletters highlighting important topics were distributed to the team. There was also a central "Safe Chat" digital system which permitted staff members to raise safeguarding issues, queries or suggestions anonymously.
Practice Plus Group - NHS 111 South West is a care provider located at Nicholson House, Bristol, Avon, South West, BS34 8SR. This care provider has been registered since April of 2013. The provider was commissioned by NHS Bristol, North Somerset and South Gloucestershire CCG and the constituency is Filton and Bradley Stoke. The provider has been rated as Outstanding by the CQC during March of 2022. The CQC reports that the provider has 12 specialist facilities and 10 different types of care as well as 16 unique safeguarding measures. The care provider is owned by Practice Plus Group Urgent Care Limited and has 8 other locations
Nicholson House,
Bristol,
Avon, South West, BS34 8SR
Remote clinical advice service
Privately Owned
Services for everyone
Mrs Lauren Elizabeth Louise Stavrou - (Registered Manager)
South Gloucestershire County Council
Safe
OutstandingStaff
OutstandingCaring
GoodResponsive
GoodEffective
GoodGet to know the staff working at Practice Plus Group - NHS 111 South West
Mrs Lauren Elizabeth Louise Stavrou
Registered Manager
Name | Positive | Neutral | Negitive | |||||||||||||
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Palliative | 2 | 0 | 0 | |||||||||||||
Nurse | 3 | 4 | 0 | |||||||||||||
Monitoring | 3 | 9 | 0 | |||||||||||||
Bar/Cafe | 0 | 1 | 0 | |||||||||||||
Transport/Minibus Available |
Name | Positive | Neutral | Negitive |
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Kidney Disease |
Name | Positive | Neutral | Negitive | |||||||||||||||||||||||||||||
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Privacy | 1 | 1 | 0 | |||||||||||||||||||||||||||||
Safety | 25 | 57 | 0 | |||||||||||||||||||||||||||||
Data Protection | 1 | 0 | 0 | |||||||||||||||||||||||||||||
Abuse | 3 | 3 | 0 | |||||||||||||||||||||||||||||
Diet | 0 | 21 | 0 | |||||||||||||||||||||||||||||
Signage | 0 | 1 | 0 | |||||||||||||||||||||||||||||
Support | 16 | 42 | 0 | |||||||||||||||||||||||||||||
Equality | 1 | 3 | 0 | |||||||||||||||||||||||||||||
Complaints |