Latest Snippet(s)
Positive
"• The practices’ uptake for breast and bowel cancer screening was higher than the national average."
Latest Snippet(s)
Neutral
"The GP and practice nurse also accommodated home visits for those who had difficulties getting to the practice."
2015-06-25 Snippet(s)
Neutral
"The team included a specialist advisor GP CQC inspector and other specialists including a practice nurse and practice manager."
Neutral
"The practice has affiliated staff including district nurses midwives health visitors and associate community matron and community nurse for older people."
Neutral
"We looked at the minutes of nurse meetings and saw new guidelines were discussed."
Neutral
"For example there was a lead nurse for infection control and the senior partner was the lead for safeguarding."
Latest Snippet(s)
Positive
"• Staff encouraged and supported patients to be involved in monitoring and managing their own health for example through social prescribing schemes."
Positive
"• The practice had arrangements for adults with newly diagnosed cardiovascular disease including the offer of highintensity statins for secondary prevention people with suspected hypertension were offered ambulatory blood pressure monitoring and patients with atrial fibrillation were assessed for stroke risk and treated as appropriate."
Positive
"• Arrangements were in place for planning and monitoring the number and mix of staff needed to meet patients’ needs including planning for holidays sickness busy periods and epidemics."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
2015-06-25 Snippet(s)
Positive
"Management monitoring and improving outcomes for people Staff across the practice had key roles in monitoring and improving outcomes for patients."
Positive
"This was achieved by improving the patient recall and review process for patients with long term conditions and by monitoring indicators which had to be achieved within a certain time frame."
Positive
"Learning and improvement from safety incidents The practice had a system in place for reporting recording and monitoring significant events incidents and accidents."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"Staff told us about the arrangements for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Positive
"• Staff were clear on their roles and accountabilities including in respect of safeguarding and infection prevention and control • Practice leaders had established proper policies procedures and activities to ensure safety and assured themselves that they were operating as intended."
Latest Snippet(s)
Neutral
"• The practice ensured that end of life care was delivered in a coordinated way which took into account the needs of different patients including those who may be vulnerable because of their circumstances."
2015-06-25 Snippet(s)
Positive
"The practice held multidisciplinary team meetings every month to discuss the needs of complex patients for example those with end of life care needs."
Latest Snippet(s)
Positive
"This included an induction process onetoone meetings appraisals coaching and mentoring clinical supervision and support for revalidation."
2015-06-25 Snippet(s)
Neutral
"The team was making use of clinical audit tools clinical supervision and staff meetings to assess the performance of clinical staff."
Neutral
"The practice was a GP training practice with one of the GPs currently providing training and clinical supervision for two foundation doctors."
Latest Snippet(s)
Positive
"• Staff were clear on their roles and accountabilities including in respect of safeguarding and infection prevention and control • Practice leaders had established proper policies procedures and activities to ensure safety and assured themselves that they were operating as intended."
Latest Snippet(s)
Positive
"• The practice appointed a care coordinator to provide support to clinical staff in the practice to ensure frail elderly patients obtained the support and care necessary to reduce the risk of unplanned hospital admissions and to support and enable safe and timely discharge from hospital."
Positive
"• The practice had appointed a care coordinator to assist clinical staff in the practice to ensure frail elderly patients obtained the support and care necessary to reduce the risk of unplanned hospital admissions and to enable safe and timely discharge from hospital."
2015-06-25 Snippet(s)
Positive
"The practice appointed a care coordinator to provide support to clinical staff in the practice to ensure frail elderly patients obtained the support and care necessary to reduce the risk of unplanned hospital admissions and to support and enable safe and timely discharge from hospital."
Positive
"Some of the GPs have additional qualifications and special interests including care of the elderly dermatology men’s health paediatrics and cardiology along with women’s health and contraception."
Positive
"The practice records highlighted when patients were elderly or had disabilities so that staff could give them assistance."
Latest Snippet(s)
Positive
"• The care coordinator liaised with the care homes to aid them with routine processes such as repeat prescriptions or medicine reviews."
Positive
"• The practice acted on and learned from external safety events as well as patient and medicine safety alerts."
Positive
"The practice pharmacist monitored safe prescribing by the practice and undertook reviews to optimise medicine usage and minimise over prescribing."
Neutral
"• The practice employed a practice pharmacist who was able to undertake medicines optimisation clinical protocol work and medicine reviews to release GP time."
2015-06-25 Snippet(s)
Positive
"We noted a good skill mix among the doctors with five having additional diplomas in sexual and reproductive medicine and one with a diploma in children’s health we noted one GP had an additional diploma in sports medicine."
Positive
"Medicines management We checked medicines stored in the treatment rooms and medicine refrigerators and found they were stored securely and were only accessible to authorised staff."
2015-06-25 Snippet(s)
Positive
"It had a palliative care register and had regular monthly meetings to discuss the care and support needs of patients and their families."
2015-06-25 Snippet(s)
Positive
"The notes of the practice’s significant event meetings showed that staff had discussed a medical emergency concerning a patient and that the practice had learned from this appropriately."
2015-06-25 Snippet(s)
Neutral
"There were designated parking spaces for disabled drivers and there was a ramp to the front door."
2015-06-25 Snippet(s)
Positive
"The practice had a wheelchair for use inside for those who had restricted mobility."
2015-06-25 Snippet(s)
Neutral
"The team was making use of clinical audit tools clinical supervision and staff meetings to assess the performance of clinical staff."
2015-06-25 Snippet(s)
Positive
"The practice also had a health and safety policy."
Positive
"For example we saw the minutes of nursing staff meetings showed there had been discussion in relation to equipment vaccinations health and safety and patients with additional needs."
2015-06-25 Snippet(s)
Neutral
"We saw there were cleaning schedules in place and cleaning records were kept."