2016-04-08 Snippet(s)
Positive
"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed patient’s capacity to make an informed decision about their treatment and if appropriate recorded the outcome of the assessment."
Positive
"• The practice had lead GP and nurse for patients with mental illness and offered care plans for patients with severe and enduring mental illness."
Positive
"• The practice had a lead GP and nurse lead for patients living with dementia and offered a care plan review and an enhanced dementia annual review which included assessment of physical symptoms medicines review and advance care planning for patients living with dementia."
Positive
"Teenagers were invited for a comprehensive nurse led teen health check."
Neutral
"The team included a GP special advisor and a nurse special advisor."
Latest Snippet(s)
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"They had a spreadsheet in place for checking and monitoring medicines kept at the practice and we saw this had been completed."
2016-04-08 Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"• There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Positive
"There is limited patient parking immediately outside the practice with spaces reserved for those with disabilities."
2016-04-08 Snippet(s)
Positive
"There is limited patient parking immediately outside the practice with spaces reserved for those with disabilities."
Latest Snippet(s)
Neutral
"• The practice had ensured Disclosure and Barring Service checks were completed for personnel employed to carry on the regulated activities and that all preemployment checks were recorded."
Neutral
"• The practice had undertaken checks through the Disclosure and Barring Service for personnel employed to carry on the regulated activities and ensured that all preemployment checks such as references were recorded."
Latest Snippet(s)
Positive
"This included updating training and protocols for all staff involved with medicine management prescription security and emergency equipment checks."
Neutral
"We also found an out of date injectable medicine which was raised with the practice during the inspection for removal."
2016-04-08 Snippet(s)
Positive
"• The practice carried out regular medicine prescribing audits with the support of the local Clinical Commissioning Group pharmacy teams to ensure prescribing was in line with best practice guidelines for safe prescribing."
Positive
"Areas for improvement Action the service MUST take to improve • The medicine management policy was not fully implemented which impacted on the safe management of medicines."
Positive
"They also funded a pharmacist to undertake patient medicine reviews and to provide additional support for the management of hypertension."
Positive
"• The medicine management policy was not fully implemented which impacted on the safe management of medicines by the practice."
Neutral
"But during the inspection we had found a schedule three medicine meaning it was subject to special custody requirements."
Neutral
"We also found an out of date injectable medicine which was raised with the practice during the inspection for removal."
2016-04-08 Snippet(s)
Positive
"• The practice had installed a lift to improve patient access."
2016-04-08 Snippet(s)
Positive
"We found the practice had an embedded culture of using clinical audit as a tool for improving patient care."
2016-04-08 Snippet(s)
Positive
"This included ongoing support during sessions onetoone meetings appraisals coaching and mentoring clinical supervision and facilitation and support for the revalidation of doctors."
2016-04-08 Snippet(s)
Positive
"There was a health and safety policy available with a poster in the office."
Neutral
"• The practice had an induction programme for newly appointed nonclinical members of staff that covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
2016-04-08 Snippet(s)
Neutral
"• The practice had an induction programme for newly appointed nonclinical members of staff that covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."