Latest Snippet(s)
Positive
"The practice had recently appointed a new practice manager and had recruited an advanced nurse practitioner and a practice nurse to free up GP appointments lead on long term conditions and improve patient satisfaction scores enabling patients to see their preferred clinician."
Positive
"• Patients said they did not find it easy to make an appointment with a named GP; however the practice had recently recruited an advanced nurse practitioner and a practice nurse to free up appointments and reduce locum cover."
Positive
"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."
Positive
"The practice had recently appointed an additional advanced nurse practitioner to increase clinics and access for patients."
Positive
"The practice had a system for production of Patient Specific Directions to enable Health Care Assistants to administer vaccinations after specific training when a doctor or nurse were on the premises."
Positive
"For example staff had undergone Customer care training as a result of concerns raised by the PPG and had moved the consulting room of a nurse when it was noted consultations could be overheard."
Positive
"The practice team were developing a role specific induction for the new practice nurse to ensure that her role could meet patient needs."
Positive
"The practice had also recently recruited a new practice manager an advanced nurse practitioner and a practice nurse."
Neutral
"The practice does not currently have a substantive practice nurse but employs a part time locum nurse who was not available on the day of our visit."
Neutral
"There was not a nurse available to speak to us on the day of inspection."
Neutral
"The assistant practitioner AP was the identified infection control clinical lead but discussed how this would be passed over to the new practice nurse once they had commenced in post."
Latest Snippet(s)
Positive
"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."
Positive
"• There were procedures in place for monitoring and managing risks to patient and staff safety."
Neutral
"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."
Neutral
"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."
Latest Snippet(s)
Positive
"There was a health and safety policy available with a poster in the reception areas which identified local health and safety representatives."
Positive
"Equipment was maintained and health and safety legislation adhered to."
Neutral
"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."
Latest Snippet(s)
Neutral
"• There was an infection prevention and control IPC protocol in place and some staff had received up to date training."
Neutral
"It covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."