What is the Quality of Care at Parkside Medical Practice, Horton Park Centre

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"The practice offered physical health checks to people with a serious mental illness and were actively screening for COPD and dementia with protocols in place to support this."

Positive

"We were told of an example where a patient with a learning disability attended the surgery several times to familiarise themselves with staff and equipment."

Positive

"• There were longer appointments available for patients with a learning disability and those who required an interpreter."

Positive

"• We were told of an example where a patient with a learning disability attended the surgery several times to familiarise themselves with staff and equipment."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Positive

"• The practice participated in CCG initiatives such as Bradford breathing better and Bradford beating diabetes to identify patients with long term health issues."

Positive

"We were told of an example where a patient with a learning disability attended the surgery several times to familiarise themselves with staff and equipment."

Positive

"• There were longer appointments available for patients with a learning disability and those who required an interpreter."

Positive

"• We were told of an example where a patient with a learning disability attended the surgery several times to familiarise themselves with staff and equipment."

Positive

"The practice had identified carers using an icon on the computer system and offered flu immunisations annual health checks and urgent appointments to this group."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Neutral

"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."

Neutral

"• Overall performance for mental health related indicators was comparable to CCG and national averages."

Positive

"The practice was also participating in the Queens London “Hep free study” and was an initiative actively screening for patients at risk of hepatitis C. • The practice had recently introduced staff name badges to promote a more professional appearance and to help patients identify staff members more easily."