2016-09-23 Snippet(s)
Positive
"Requires improvement ––– People experiencing poor mental health including people with dementia The practice is rated as requires improvement for the care of patients experiencing poor mental health including people with dementia."
2016-09-23 Snippet(s)
Positive
"• Staff had a good understanding of how to support patients with mental health needs and dementia."
Positive
"• Systems were in place to follow up patients who had attended accident and emergency when experiencing mental health difficulties."
Positive
"Requires improvement ––– People experiencing poor mental health including people with dementia The practice is rated as requires improvement for the care of patients experiencing poor mental health including people with dementia."
Positive
"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."
Positive
"• The practice informed us they had GPs with specialist interest in cardiology and generally cardiovascular diseases including diabetes palliative care end of life care mental health immunisations and minor surgery and they offered patients to see the GP they prefer to see for the problem they have."
Neutral
"• The practice had told patients experiencing poor mental health how to access various support groups and voluntary organisations."
Latest Snippet(s)
Positive
"We noted the vaccine fridge in reception office at the branch practice Great Hollands Health Centre was not locked and the key was not accessible."
Positive
"For example monitoring of vaccine fridges and medicines management of legionella and management of blank prescription forms were not always managed appropriately."
2016-09-23 Snippet(s)
Positive
"However governance monitoring of specific areas required improvement such as management of legionella monitoring of the vaccine fridge and medicines and management of blank prescription forms for use in printers were not always managed appropriately."
Positive
"However monitoring of specific areas required improvement for example: • Monitoring of vaccine fridges and medicines management of legionella and management of blank prescription forms were not always managed appropriately."
Positive
"For example monitoring of the vaccine fridge and medicines management of legionella and management of blank prescription forms for use in printers were not always managed appropriately."
Positive
"However we noted the vaccine fridge in reception office at the branch practice Great Hollands Health Centre was not locked and the key was not accessible."
Positive
"For example: medicines management was not monitored effectively such as vaccine fridge was not locked and key was not accessible and written records were not maintained for regular medicines checks."
2016-09-23 Snippet(s)
Positive
"• We saw practice nurses were supported to attend further training in asthma diabetes family planning and travel health."
2016-09-23 Snippet(s)
Positive
"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."
2016-09-23 Snippet(s)
Positive
"• Performance for diabetes related indicators was better than the CCG and national average."
Positive
"• The practice informed us they had GPs with specialist interest in cardiology and generally cardiovascular diseases including diabetes palliative care end of life care mental health immunisations and minor surgery and they offered patients to see the GP they prefer to see for the problem they have."
Positive
"• We saw practice nurses were supported to attend further training in asthma diabetes family planning and travel health."
2016-09-23 Snippet(s)
Positive
"• The percentage of patients with hypertension having regular blood pressure tests was better than the CCG and national average."
2016-09-23 Snippet(s)
Positive
"• The practice was extending health promotion to Member of Parliaments MPs and Peers by offering annual flu vaccines at Westminster."
Positive
"• The practice was offering weekend and evening flu clinics and house bound patients were visited for immunisations."
2016-09-23 Snippet(s)
Positive
"• The percentage of patients with hypertension having regular blood pressure tests was better than the CCG and national average."