Latest Snippet(s)
Positive
"For example if a patient with hearing impairment attended the service the reception team would add an alert to the patient notes informing the clinical staff where they were sat in the waiting room so they could be collected in person."
Neutral
"• The service identified patients who may be in need of extra support such as patients who had a hearing impairment and required collecting from the waiting room."
Latest Snippet(s)
Neutral
"For example the Clinical Service Manager had initiated a blood testing service for patients attending with a possible deep vein thrombosis DVT a blood clot often found in the deep veins of the legs."
Latest Snippet(s)
Positive
"The GP could access crisis care and support where necessary and supported Nurse Practitioners with caring for patients presenting with mental health associated concerns."
Positive
"There were arrangements and systems in place to support staff to respond to people with specific health care needs such as those who had mental health needs."
Latest Snippet(s)
Positive
"The criteria included guidance on sepsis and the symptoms that would prompt an urgent response."
2016-05-26 Snippet(s)
Positive
"We saw recent audits for infection control sepsis xray prescribing and needle stick safety."
2016-05-26 Snippet(s)
Positive
"The service was not commissioned to provide screening to patients such as chlamydia testing or commissioned to care for patients’ with long term conditions such as asthma or diabetes."
2015-12-24 Snippet(s)
Positive
"It was not commissioned to care for patients’ with long term conditions such as asthma or diabetes."
2015-12-24 Snippet(s)
Positive
"This included responding to any maintenance issues such as broken glass in the roof of the building which was in the process of being fixed."
2015-12-24 Snippet(s)
Positive
"The service website also listed a number of services including counselling and a local disability advisory service."
2015-12-24 Snippet(s)
Positive
"We saw evidence of calibration of relevant equipment had taken place since our last inspection including blood pressure measuring devices and medical scales."