Types of Care

Bipolar

Eating disorders

Latest Snippet(s)

Positive

"The practice were able to refer students to the wellbeing service which provides support to patients who are experiencing poor mental health including talking therapies and an eating disorder clinic."

Schizophrenia

Dementia

Latest Snippet(s)

Positive

"• The practice has a ‘dementia friendly’ status which they achieved by ensuring all staff had undertaken dementia training and modifications had been made to the signage and toilets at the location to help patients with dementia find their way around the building more easily."

Positive

"Modifications had been made to the signage and toilets at the location to help patients living with dementia find their way around the building more easily."

Positive

"• The practice held GP led dedicated monthly mental health and dementia clinics."

Positive

"• The practice had a ‘dementia friendly’ status which they achieved by ensuring all staff had undertaken dementia training."

2016-08-31 Snippet(s)

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"• Modifications had been made to the signage and toilets in the practice to help patients with dementia find their way around the building more easily."

Neutral

"• The practice had recently carried out an education session for all staff about dementia which was well received."

Diabetes

Latest Snippet(s)

Positive

"The practice subsequently redesigned the process to invite patients with diabetes for health checks which involved seeing the health care assistant in the first instance to undertake initial checks."

Positive

"The practice now called patients who had not attended a diabetes review and hoped this would improve exception reporting data."

Positive

"• The practice offered monthly clinics with a diabetes nurse specialist from the local acute trust to review patients with complex diabetes."

Neutral

"Patients whose diabetes was well controlled were reviewed by a GP annually patients whose diabetes was not well controlled were reviewed by the GP every three months."

2016-08-31 Snippet(s)

Neutral

"• The practice held monthly clinics with a diabetes nurse specialist from Royal Bournemouth Hospital to review selected patients with diabetes."

Antibiotic

Latest Snippet(s)

Positive

"• The practice offered extended services to patients across the locality including the removal off sutures and Methicillin Resistant Staphylococci Aureus a bacteria resistant to antibiotic treatment which can lead to poor healing in wounds screening before a patient underwent a routine surgical operation."

Flu

Mental Health

Latest Snippet(s)

Positive

"People experiencing poor mental health including people with dementia: • Staff interviewed had a good understanding of how to support patients with mental health needs and those patients living with dementia."

Positive

"The practice were able to refer students to the wellbeing service which provides support to patients who are experiencing poor mental health including talking therapies and an eating disorder clinic."

Positive

"• The practice specifically considered the physical health needs of patients with poor mental health and those living with dementia."

Positive

"• The practice held GP led dedicated monthly mental health and dementia clinics."

2016-08-31 Snippet(s)

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia."

Positive

"Good ––– People experiencing poor mental health including people with dementia The practice is rated as good for the care of people experiencing poor mental health including people with dementia."

Positive

"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

2014-09-30 Snippet(s)

Positive

"The physical care needs of patients with mental health problems were addressed by carrying out the tests and reviews included in national good practice guidance."

Positive

"People experiencing poor mental health The practice supported services for patients experiencing mental health problems."

Neutral

"Patients with long term mental health conditions were identified on practice registers."

Neutral

"We saw that the practice worked with both the local community mental health team and the child and adolescent mental health service."

Neutral

"Regular liaison with other providers such as the local community mental health team was evident from minutes of meetings of multidisciplinary teams."

Vaccine

2016-08-31 Snippet(s)

Neutral

"We saw evidence of completed audit cycles for vaccine storage hand washing infection control and minor operations."

2014-09-30 Snippet(s)

Positive

"Vaccines were stored appropriately in dedicated vaccine fridges."

Positive

"The actions were robust including checking vaccine viability with the manufacturer and ensured the disposal of any vaccines as required."

Positive

"The practice was aware of vaccine safety and took action if there was any doubt that vaccines may have been rendered unsafe for use."

Eating Disorder

Latest Snippet(s)

Positive

"The practice were able to refer students to the wellbeing service which provides support to patients who are experiencing poor mental health including talking therapies and an eating disorder clinic."

Learning disabilities

2016-08-31 Snippet(s)

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

2014-09-30 Snippet(s)

Positive

"A register of patients with a learning disability was in place."

Positive

"Arrangements were in place to ensure patients with a learning disability received an annual health check."

Asthma

2016-08-31 Snippet(s)

Positive

"• One of the GPs at the practice had been instrumental in setting up a community service for patients with chronic respiratory pulmonary disease asthma and bronchiectasis."

Cancer

2016-08-31 Snippet(s)

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Epilepsy

2016-08-31 Snippet(s)

Neutral

"GPs could refer diabetic and patients with epilepsy for prepregnancy counselling with the midwife."

Disability

2016-08-31 Snippet(s)

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

2014-09-30 Snippet(s)

Positive

"A register of patients with a learning disability was in place."

Positive

"Arrangements were in place to ensure patients with a learning disability received an annual health check."

Blood Pressure