What is the Quality of Facilities at Dr Sinha & Partners

Positive

"Management monitoring and improving outcomes for people Staff across the practice had key roles in monitoring and improving outcomes for patients."

Positive

"Visually impaired patients received a phone call invitation for monitoring rather than a letter."

Positive

"Learning and improvement from safety incidents The practice had a system in place for reporting recording and monitoring significant events incidents and accidents."

Positive

"There was a system in place for the management of high risk medicines which included regular monitoring in line with national guidance."

Positive

"The practice had a system in place for reporting recording and monitoring significant events over time."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"Staff told us about the arrangements for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Neutral

"We spoke with the deputy chair of the Patient Participation Group."

Neutral

"We spoke with the deputy chair of the PPG who explained their role and how they worked with the practice."

Positive

"They had a palliative care register and had regular internal as well as multidisciplinary meetings to discuss patients and their families’ care and support needs."

Positive

"They operated a VIP list for palliative care patients and this was flagged on the SystmOne clinical computer system at the practice this enabled those patients to receive priority treatment along with continuity of care."

Positive

"The practice operated a priority list for palliative care patients and this was flagged on the SystmOne clinical computer system at the practice this enabled those patients to receive priority treatment along with continuity of care."

Positive

"The practice held multidisciplinary meetings to discuss patients with complex and palliative care needs."

Positive

"The practice nurse was aware of the need for parental consent and what action to follow if a Are services effective?"

Positive

"The practice nurse carried out weekly vaccination sessions for children in line with the Healthy Child Programme."

Neutral

"For example there was a lead nurse for infection control and the senior partner was the lead for safeguarding."

Positive

"The notes of the practice’s significant event meetings showed that staff had discussed a medical emergency concerning a patient and that practice had learned from this appropriately."

Positive

"There was a wheelchair available for patients with mobility problems a disabled toilet and disabled parking spaces."

Positive

"This enabled carers to be referred for an individual needs assessment and could include emotional support benefits advice access to education employment learning and leisure activities for example driving lessons gym membership social activities an emergency response scheme and support groups."

Positive

"There was a wheelchair available for patients with mobility problems a disabled toilet and disabled parking spaces."

Positive

"The practice used special notes to ensure that the out of hours service were also aware of the needs of patients receiving end of life care when the practice was closed."

Positive

"Following each clinical audit changes to treatment or care were made where needed and the audit repeated to ensure outcomes for patients had improved."

Positive

"The practice used clinical audit to monitor quality and systems to identify where action needed to be taken."

Neutral

"The practice had a system in place for completing clinical audit cycles."

Positive

"Health and safety information was displayed for staff to see and there was an identified health and safety representative."

Positive

"The practice also had a health and safety policy."

Neutral

"We saw there were cleaning schedules in place and cleaning records were kept."

Positive

"Research is important as it is the only way that new advances in medicine can emerge to better care for everyone."

Positive

"Medicines management The surgery was a dispensing practice and there was a full dispensing team lead by a dispensary manager We checked medicines stored in the treatment rooms and medicine refrigerators and found they were stored securely and were only accessible to authorised staff."

Neutral

"The practice had completed a number of clinical audits for example the prescribing of Strontium Ralenate a medicine used in the treatment of osteoporosis."

Neutral

"Following an alert from the Medicines and Healthcare Products Regulatory Agency MHRA relating to Strontium Ralenate and cardiovascular safety the practice reviewed all patients prescribed this medicine to consider whether or not to continue treatment."