What is the Quality of Care at Schopwick Surgery

Positive

"Outstanding – People experiencing poor mental health including people with dementia The practice is rated as good for the safe effective and caring domains and outstanding for responsive and wellled."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia such as through the use of a dedicated patient resource room for patient support meetings."

Positive

"The practice and its team held lead roles in the local area in relation to dementia and home care."

Positive

"This included areas such as a women’s health lead a lead for dementia and diabetes a lead for learning disabilities and a housebound project lead."

Positive

"• There were longer appointments available for patients with a learning disability and complex needs."

Positive

"• A learning disability lead GP was in post and maintained a register of patients."

Positive

"For example to address a significant number of patients with a learning disability a GP partner established a lead role to provide continuity of care to each person."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Neutral

"• The practice provided patient education sessions on specific topics such as diabetes and asthma and a patient resource centre provided access to information on a range of health topics."

Positive

"Safe innovation was celebrated such as in the development of a mobile phone app to assess cancer risk by a GP trainee."

Positive

"• Staff used an annual audit cycle to monitor dermatology referrals against the two week wait cancer system."

Positive

"The practice also encouraged its patients to attend national screening programmes for bowel and breast cancer screening."

Neutral

"A GP trainee had secured funding to develop a mobile phone app that would allow GPs to more easily recognise cancer risks when patients presented with a group of symptoms."

Positive

"This included areas such as a women’s health lead a lead for dementia and diabetes a lead for learning disabilities and a housebound project lead."

Neutral

"• The practice provided patient education sessions on specific topics such as diabetes and asthma and a patient resource centre provided access to information on a range of health topics."

Positive

"• There were longer appointments available for patients with a learning disability and complex needs."

Positive

"• A learning disability lead GP was in post and maintained a register of patients."

Positive

"For example to address a significant number of patients with a learning disability a GP partner established a lead role to provide continuity of care to each person."

Neutral

"The practice demonstrated how they encouraged uptake of the screening programme by using information in different languages and for those with a learning disability and they ensured a female sample taker was available."

Positive

"Saturday morning appointments are available on alternate weeks and the service offers Sunday flu clinics."

Positive

"Saturday morning appointments were available on alternate weeks and the service offered Sunday flu clinics."

Positive

"Outstanding – People experiencing poor mental health including people with dementia The practice is rated as good for the safe effective and caring domains and outstanding for responsive and wellled."

Positive

"• Staff had a good understanding of how to support patients with mental health needs and dementia such as through the use of a dedicated patient resource room for patient support meetings."

Positive

"• The practice regularly worked with multidisciplinary teams in the case management of patients experiencing poor mental health including those with dementia."

Positive

"• The practice supported patients experiencing poor mental health to access various support groups and voluntary organisations."

Positive

"• People experiencing poor mental health including people with dementia."

Positive

"• Performance for mental health related indicators was better than the national average and the CCG average in all three indicators."

Positive

"• The practice had adopted the Gosport Vanguard multidisciplinary access model and worked collaboratively as a result with community matrons diabetic liaison nurses and mental health nurses to triage calls from patients and direct them to the most appropriate clinician."

Neutral

"• Each patient had a structured annual mental health review and Lithium monitoring."

Neutral

"Where the patient was known to have safeguarding needs or mental health needs a GP followed up with them more regularly."