2018-09-10 Snippet(s)
Positive
"• Several staff had been provided with training in dementia awareness to support them in supporting patients with dementia care needs."
Positive
"• Some staff had been trained in dementia awareness to support them in supporting patients with dementia care needs."
Positive
"• A number of staff had been provided with training in supporting patients who have dementia care needs."
Positive
"• Patients at risk of dementia were identified and offered an assessment to detect possible signs of dementia."
Positive
"When dementia was suspected a referral was made for assessment and diagnosis."
2018-09-10 Snippet(s)
Positive
"People experiencing poor mental health including people with dementia: • The practice assessed and monitored the physical health of people with mental illness."
Positive
"• Data from the QOF indicated that outcomes for patients experiencing poor mental health were similar to local and national averages."
Positive
"People experiencing poor mental health including people with dementia: • The practice identified patients who experienced poor mental health in order to be responsive to their needs for example by the provision of regular health checks."
Positive
"• Patients experiencing poor mental health were referred to appropriate services such as psychiatry and counselling services and were informed about how to access various support groups and voluntary organisations."
Neutral
"• A member of staff from the local community mental health team attended the practice one half day per week."
2018-09-10 Snippet(s)
Neutral
"For example a register of people who had a learning disability was maintained to ensure patients were provided with an annual health check and to ensure longer appointments were provided for patients who required these."
2018-09-10 Snippet(s)
Positive
"The new agenda included discussion and learning in areas such as; the care provided to palliative patients and those with a critical illness newly diagnosed cancer patients safeguarding concerns safety alerts significant events complaints the Quality Outcome Framework and sharing of evidence based guidance."
2018-09-10 Snippet(s)
Positive
"This included conditions such as diabetes chronic obstructive pulmonary disease COPD cardio vascular disease and hypertension."
2018-09-10 Snippet(s)
Neutral
"For example a register of people who had a learning disability was maintained to ensure patients were provided with an annual health check and to ensure longer appointments were provided for patients who required these."
2018-09-10 Snippet(s)
Neutral
"• The practice had systems to inform eligible patients to have the meningitis vaccine for example before attending university for the first time."