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Positive
"• There were disabled facilities a system to facilitate communication with patients with a hearing impairment and language translation services were available."
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Positive
"The practice also encouraged its patients to participate in national screening programmes for bowel and breast cancer screening."
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Positive
"This enabled the practice clinicians to quickly identify who required extra support such as patients at risk of developing or who already had an existing long term condition such as diabetes high blood pressure or asthma."
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Positive
"This enabled the practice clinicians to quickly identify who required extra support such as patients at risk of developing or who already had an existing long term condition such as diabetes high blood pressure or asthma."
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Positive
"• Staff had a good understanding of how to support patients with mental health needs and dementia."
Positive
"The population groups are: • Older people • People with longterm conditions • Families children and young people • Working age people including those recently retired and students • People whose circumstances may make them vulnerable • People experiencing poor mental health including people with dementia."
Neutral
"• The practice had told patients experiencing poor mental health about how to access various support groups and voluntary organisations."