Types of Facilities

Nurse

Latest Snippet(s)

Positive

"The practice nurse was the infection control clinical lead who liaised with the local infection prevention teams to keep up to date with best practice."

Positive

"• Where a patient’s mental capacity to consent to care or treatment was unclear the GP or practice nurse assessed the patient’s capacity and recorded the outcome of the assessment."

Neutral

"The team included a GP specialist adviser a practice nurse specialist adviser and a practice manager specialist adviser."

Neutral

"Lunchtime appointments were also available with a nurse three days a week."

Receptionist

Monitoring

Latest Snippet(s)

Positive

"Management monitoring and improving outcomes for people The practice used the information collected for the Quality and Outcomes Framework QOF and performance against national screening programmes to monitor outcomes for patients."

Positive

"• There were procedures in place for monitoring and managing risks to patient and staff safety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"• Arrangements were in place for planning and monitoring the number of staff and mix of staff needed to meet patients’ needs."

Lift

Latest Snippet(s)

Positive

"• The practice had a lift to improve access."

End of Life Care

Latest Snippet(s)

Neutral

"For example: • Patients receiving end of life care carers those at risk of developing a longterm condition and those requiring advice on their diet smoking and alcohol cessation."

Clinical Supervision

Latest Snippet(s)

Positive

"This included ongoing support onetoone meetings clinical supervision and facilitation and support for revalidating GPs."

Health and Safety

Latest Snippet(s)

Positive

"There was a health and safety policy available with a poster in the reception office which identified local health and safety representatives."

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Infection Prevention and Control

Latest Snippet(s)

Neutral

"This covered such topics as safeguarding infection prevention and control fire safety health and safety and confidentiality."

Elderly

Latest Snippet(s)

Positive

"• The practice contacted elderly vulnerable patients who had not had any appointments in the last three months for a welfare check."

Medicines