Latest Snippet(s)
Positive
"• Action was taken to ensure test results and allocated clinical tasks were responded to in a timely manner with appropriate action implemented in response to patient safety alerts."
2020-02-25 Snippet(s)
Positive
"• Systems to monitor review and respond to patient safety alerts were comprehensive and effective."
2019-11-05 Snippet(s)
Positive
"The practice team were committed to improving the service they provided and were implementing a range of action plans to improve the quality and safety of the service provided."
Positive
"• Systems to respond to patient safety alerts were not comprehensive."
Positive
"• Review and management of patient safety alerts were not comprehensive."
Latest Snippet(s)
Positive
"This was with consent from the provider and in line with all data protection and information governance requirements."
Latest Snippet(s)
Positive
"• Staff dealt with patients with kindness and respect and involved them in decisions about their care."
Latest Snippet(s)
Positive
"This was with consent from the provider and in line with all data protection and information governance requirements."
2019-11-05 Snippet(s)
Positive
"• Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care."
Latest Snippet(s)
Positive
"We found that: • A comprehensive quality improvement plan had been implemented and effective progress and achievement made in improving service delivery in many areas."
2019-11-05 Snippet(s)
Positive
"• Comprehensive quality improvement action plans were being implemented."
Latest Snippet(s)
Positive
"This report describes our judgement of the quality of care at this service."
Positive
"Our findings We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."
2020-02-25 Snippet(s)
Positive
"This report describes our judgement of the quality of care at this service."
2019-11-05 Snippet(s)
Positive
"This report describes our judgement of the quality of care at this service."
Positive
"We based our judgement of the quality of care at this service on a combination of: • What we found when we inspected • Information from our ongoing monitoring of data about services and • Information from the provider patients the public and other organisations."
2019-11-05 Snippet(s)
Neutral
"• Take action to remove signage including electronic information relation the previous name of the GP surgery."