Latest Snippet(s)
Positive
"Staff dealt with patients with kindness and respect and involved them in decisions about their care."
Latest Snippet(s)
Positive
"This process enabled incidents and events to be shared through OHP’s clinical and governance systems."
Latest Snippet(s)
Positive
"OHP also provides a mechanism by which practices can develop ideas to support the sustainability of primary medical services and provide a collective voice to influence change in the delivery of services locally and nationally."
Latest Snippet(s)
Positive
"• The practice had a comprehensive programme of quality improvement activity and routinely reviewed the effectiveness and appropriateness of the care provided."
Latest Snippet(s)
Positive
"This report describes our judgement of the quality of care at this service."
Positive
"We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."