What is the Quality of Safety at OHP-Ridgacre House Surgery

Positive

"There was an open culture in which all safety concerns raised were valued and integral to learning and improvement."

Neutral

"The processes ensured an accurate oversight of safety within the practice."

Positive

"• Staff dealt with patients with kindness and respect and involved them in decisions about their care."

Positive

"OHP also provides a mechanism by which practices can develop ideas to support the sustainability of primary medical services and provide a collective voice to influence change in the delivery of services locally and nationally."

Positive

"This report describes our judgement of the quality of care at this service."

Positive

"We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."