Types of Facilities

Cancer Screening Equipment

Latest Snippet(s)

Positive

"• The practice was not meeting national targets for cervical cancer screening uptake."

2019-03-15 Snippet(s)

Positive

"• Consider how the practice could support improved uptake of all national cancer screening programmes."

2018-01-18 Snippet(s)

Positive

"This showed the uptake for breast cancer screening was in line with CCG and national averages but below for bowel cancer screening."

Positive

"• We reviewed data for uptake of other national cancer screening programmes."

Positive

"The practice manager told us that they were working to bowel cancer screening hub to encourage further uptake of bowel screening."

Nurse

Latest Snippet(s)

Neutral

"The practice has a practice nurse who works one day a week."

2020-04-20 Snippet(s)

Positive

"The principal GP was supported by two locum GPs one male and one female a practice nurse and two reception staff."

2019-03-15 Snippet(s)

Positive

"The principal GP was supported by two locum GPs a practice nurse a practice manager and two reception staff."

2018-01-18 Snippet(s)

Positive

"The principal GP told us that they and the practice nurse were currently undertaking training to improve end of life care through the gold standard framework accreditation training scheme."

Positive

"The principal GP and practice nurse were also undertaking training to improve end of life care through the gold standard framework accreditation training scheme."

Positive

"Practice staffing consists of two female GP partners one of the GP partners is on long term leave supported by a locum GP and locum Advanced Nurse Practitioner one practice nurse a practice manager and two reception staff."

Positive

"• Patient Group Directions were in place to allow the practice nurse to administer medicines in line with legislation."

Neutral

"The team included a GP specialist adviser and a practice nurse specialist adviser."

Monitoring

Latest Snippet(s)

Positive

"• The provider did not establish or embed a systematic approach to maintaining and improving the quality of patient care and service delivery in areas such as acting on safety alerts monitoring training needs and ensuring actions outlined following significant events were carried out in their entirety."

Positive

"• The practice did not have an effective system for the oversight and monitoring of quality assurance including clinical audit."

Positive

"• The monitoring of significant events did not routinely demonstrate that actions identified by the provider to remedy the situation had been completed in their entirety."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

2020-04-20 Snippet(s)

Positive

"We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."

Positive

"The areas where the provider should make improvements are: • Improve systems for monitoring and ensuring locum staff have completed relevant training."

Positive

"• There had been no consideration for identifying monitoring and for improving on emerging themes."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

2019-03-15 Snippet(s)

Positive

"We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

2018-01-18 Snippet(s)

Positive

"• Staff encouraged and supported patients to be involved in monitoring and managing their health."

Positive

"• Review systems for monitoring staff registration with professional bodies to ensure they remain up to date."

Positive

"We found training records were not easy to follow as there was no overall systems for monitoring that staff were up to date or clear expectations as to what training staff needed to complete."

Positive

"• There were services available at the practice to support the diagnosis and monitoring of patients with long term conditions including spirometry ambulatory blood pressure monitoring and phlebotomy."

Neutral

"It is based on a combination of what we found when we inspected information from our ongoing monitoring of data about services and information given to us from the provider patients the public and other organisations."

Neutral

"There were cleaning schedules and monitoring systems in place for the premises and for items of clinical equipment."

Neutral

"• There were arrangements for planning and monitoring the number and mix of staff needed."

Infection Prevention and Control

Latest Snippet(s)

Neutral

"Due to the enhanced infection prevention and control measures put in place since the pandemic and in line with the national guidance most GP appointments were telephone consultations."

2018-01-18 Snippet(s)

Neutral

"The principal GP was the nominated infection prevention and control IPC lead who liaised with the local infection prevention teams."

Medicines

Latest Snippet(s)

Positive

"• The provider did not ensure oversight of medicine management routinely identified where quality and or safety were being compromised and respond appropriately without delay to ensure prescribing was in line with national guidelines."

2018-01-18 Snippet(s)

Positive

"• The practice learned from external safety events as well as patient and medicine safety alerts."

Positive

"Exception reporting is the removal of patients from QOF calculations where for example the patients decline or do not respond to invitations to attend a review of their condition or when a medicine is not appropriate."

Positive

"In one example we saw evidence that a search had taken place to identify patients on a certain medicine with associated risks but it was not evidenced how these patients had been followed up and the outcome of the search."

Palliative

Cleaning Service

2020-04-20 Snippet(s)

Neutral

"• Review systems for the cleaning of clinical equipment."

2018-01-18 Snippet(s)

Neutral

"There were cleaning schedules and monitoring systems in place for the premises and for items of clinical equipment."

End of Life Care

2019-03-15 Snippet(s)

Neutral

"A GMS contract ensures practices provide essential services for people who are sick as well as for example chronic disease management and end of life care and is a nationally agreed contract."

2018-01-18 Snippet(s)

Positive

"The principal GP told us that they and the practice nurse were currently undertaking training to improve end of life care through the gold standard framework accreditation training scheme."

Positive

"The principal GP and practice nurse were also undertaking training to improve end of life care through the gold standard framework accreditation training scheme."

Neutral

"A GMS contract ensures practices provide essential services for people who are sick as well as for example chronic disease management and end of life care and is a nationally agreed contract."

Neutral

"• The practice held multidisciplinary meetings on a quarterly basis to discuss some of the practices most vulnerable patients such as those with end of life care needs."

Receptionist

Activities

Clinical Audit

2018-01-18 Snippet(s)

Positive

"• Make greater use of service improvement activity such as clinical audit to support service improvements."

Hospital Discharge

2018-01-18 Snippet(s)

Neutral

"• Patient information such as test results and hospital discharge information was acted on in a timely way."