What is the Quality of Safety at OHP-Lordswood House Medical Practice

Positive

"• Staff dealt with patients with kindness and respect and involved them in decisions about their care."

Positive

"Leaders demonstrated proactive engagement with stakeholders as well as the ability to drive an evolving governance structure."

Neutral

"The team included a GP specialist advisor a governance lead specialist advisor and three CQC inspectors."

Positive

"OHP also provides a mechanism by which practices can develop ideas to support the sustainability of primary medical services and provide a collective voice to influence change in the delivery of services locally and nationally."

Positive

"This report describes our judgement of the quality of care at this service."

Positive

"We based our judgement of the quality of care at this service is on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."