What is the Quality of Care at OHP-Leach Heath Medical Centre

Positive

"• The practice was proactive in identifying support services where possible in response to unmet needs for example to support those with dementia or who were frail."

Positive

"For example they held dedicated dementia clinics and worked closely with the Alzheimer’s Society support workers who were able to provide additional support to patients and their families."

Positive

"Requires improvement ––– People experiencing poor mental health including people with dementia The provider was rated as requires improvement for safe effective and for wellled services."

Positive

"• Patients with dementia and their families were offered additional support from a Dementia Support Worker from the Alzheimer’s Society who ran sessions at the practice on a monthly basis."

Positive

"For example in relation to dementia support diabetes education and helping maintain mobility."

Neutral

"This included the provision of a dementia Are services wellled?"

Positive

"Information leaflets on the risks relating to antibiotic use were readily available for patients to take away."

Positive

"The practice had a higher than average prevalence of chronic obstructive pulmonary disease compared with the CCG and national average which they suggested may contribute to the higher antibiotic prescribing rates for the practice."

Neutral

"The practice had slightly higher antibiotic prescribing including broad spectrum antibiotics than others in the comparative group."

Neutral

"GPs were aware of the need to reduce local antibiotic prescribing and were working with local CCG pharmacists."

Neutral

"Local antimicrobial guidelines were displayed in the consulting rooms and the practice advised that most of the GPs had undertaken an antibiotic course."

Positive

"Requires improvement ––– People experiencing poor mental health including people with dementia The provider was rated as requires improvement for safe effective and for wellled services."

Neutral

"• Practice staff carried out annual medicines reviews which included those receiving medicines for mental health needs."

Positive

"People whose circumstances make them vulnerable: • The practice held a register of patients living in vulnerable circumstances such as those with a learning disability and with caring responsibilities."

Positive

"• The practice supported national priorities and initiatives to improve the population’s health for example stop smoking campaigns vaccination programmes and national cancer screening programmes."

Positive

"Data available on the uptake of breast and bowel cancer screening programmes for eligible patients was in line with local and national averages."

Positive

"For example in relation to dementia support diabetes education and helping maintain mobility."

Positive

"Patients newly diagnosed as diabetics and those at risk of diabetes were referred to diabetes education programmes hosted at the practice."

Positive

"These related to Chronic Obstructive Pulmonary Disease COPD and diabetes indicators."

Positive

"• Eligible patients in this population group were offered flu shingles and pneumonia vaccinations."

Positive

"People whose circumstances make them vulnerable: • The practice held a register of patients living in vulnerable circumstances such as those with a learning disability and with caring responsibilities."

Positive

"• Eligible patients in this population group were offered flu shingles and pneumonia vaccinations."

Neutral

"• Patients identified as carers were given a carers pack which gave them information about support available and were invited for flu vaccinations."

Positive

"Sepsis guidelines were displayed in the consulting rooms for reference and warning systems in place for sepsis were included on the patient record system for reference."