Safety

Diet

Support

Latest Snippet(s)

Positive

"• Patients told us staff treated them with dignity and respect."

Sustainability

Latest Snippet(s)

Positive

"OHP also provides a mechanism by which practices can develop ideas to support the sustainability of primary medical services and provide a collective voice to influence change in the delivery of services locally and nationally."

Quality of Care

Latest Snippet(s)

Positive

"This report describes our judgement of the quality of care at this service."

2018-02-15 Snippet(s)

Positive

"This inspection was carried out to review in detail the actions taken by the practice to improve the quality of care and to confirm that the practice was now meeting legal requirements."

Positive

"This report describes our judgement of the quality of care at this service."

Safety

2018-02-15 Snippet(s)

Positive

"• The practice had implemented effective systems to ensure safety alerts were appropriately managed and shared with relevant staff."

Positive

"We also identified areas where the practice should improve which included ensuring computers were included in portable electrical equipment safety checks and for sharing learning and outcomes from safety alerts with all relevant staff."

Positive

"• The practice provided evidence to show that all electrical equipment including computers had undergone portable electrical equipment safety checks."

Positive

"Lessons learned and improvements made • There was a system for receiving and acting on safety alerts and for sharing learning from them."

Positive

"All clinicians were now registered to receive the Medicines and Healthcare Products Regulatory Agency MHRA alerts individually and safety alerts were a standing agenda item for discussion at practice meetings."

Positive

"We saw evidence of action taken from three recent safety alerts."

Abuse

2018-02-15 Snippet(s)

Positive

"Safety systems and processes • The practice had systems to safeguard children and vulnerable adults from abuse that reflected relevant legislation and local requirements."

Positive

"• The practice had made significant improvement in the arrangements in place for safeguarding service users from abuse and improper treatment."

Visitors

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