Safety

Data Protection

Latest Snippet(s)

Positive

"This was with consent from the provider and in line with all data protection and information governance requirements."

Governance

Latest Snippet(s)

Positive

"• New governance arrangements had been implemented which supported effective sharing of learning and key information across the whole practice team."

Positive

"The practice had reviewed and made changes to its governance arrangements to support the effective delivery of services."

Positive

"This was with consent from the provider and in line with all data protection and information governance requirements."

2020-03-13 Snippet(s)

Positive

"• We found the governance and leadership arrangements did not always fully support the delivery of high quality sustainable care."

Positive

"The areas where the provider must make improvements are: • Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care."

2019-03-13 Snippet(s)

Positive

"The areas where the provider must make improvements are: • Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care."

Positive

"We rated the practice as Requires Improvement for providing wellled services because: • The practice showed leadership and appropriate governance in relation to succession planning and development."

Neutral

"However the practice was unable to demonstrate that governance systems and processes that were in place were always effective."

Quality of Care

Latest Snippet(s)

Positive

"This report describes our judgement of the quality of care at this service."

2020-03-13 Snippet(s)

Positive

"This report describes our judgement of the quality of care at this service."

Positive

"We based our judgement of the quality of care at this service on a combination of: • what we found when we inspected • information from our ongoing monitoring of data about services and • information from the provider patients the public and other organisations."

2019-03-13 Snippet(s)

Positive

"This report describes our judgement of the quality of care at this service."

Positive

"We based our judgement of the quality of care at this service on a combination of: • What we found when we inspected • Information from our ongoing monitoring of data about services and • Information from the provider patients the public and other organisations."

Control of Infection

2020-03-13 Snippet(s)

Neutral

"• Information was not always complete for example staff immunisation records infection control audit and minutes from meetings."

Diet

Signage

Support

Safety

2019-03-13 Snippet(s)

Positive

"However the practice was unable to demonstrate that safety systems and processes in place to manage risk throughout the practice were always fully effective or being appropriately monitored."

Sustainability

2019-03-13 Snippet(s)

Positive

"OHP also provides a mechanism by which practices can develop ideas to support the sustainability of primary medical services and provide a collective voice to influence change in the delivery of services locally and nationally."